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December 2023 by Alec Anderson
Extra items were added to my bill without my knowledge, when I arrived home I looked over my receipt, most notably were a few extra sliders added at the very end. I called the store to ask not even 5mins after leaving. The guy young black male, who had rung me up answered the phone and when I brought up the extra items he became very loud and defensive, without me even notifying him which items were added he already knew, he got very loud said they were from the person in front of me, said “ILL REFUND THE MONEY” and hung up on me. I called back to get the employees name, he responded with 7-11 was his name multiple times, when I asked why did you try to steal from me he hung up the phone again after being so loud. The reason I say steal is because the additional items were added at the end of my receipt, it’s not as if they were left from a customer before and my items were then added after. I called back again only for him to get loud and defensive and whenI asked for the employees name he said you can get it from the manager. I am sick to my stomach and blown away that this guy would go out of his way to steal cheeseburger sliders by adding them to the end of my tab (used Apple Pay) then when called and confronted becomes hostile defensive, screams and yells, hangs up the phone and before even telling him what the times were he knew exactly which ones. Please check your receipts whenever stopping by here, not only did he get caught stealing, adding items to my bill without my knowledge but when confronted becomes hostile and agitated, hangs up the phone, when asked for a name is extremely unprofessional, hangs up the phone, yells, states his name is “7-11” all of this because an employee got caught stealing a few sliders and instead of paying for them figured that I should by adding them to my tab. If this individual still has a job within a week that should tell everyone who reads this what to expect from this establishment.
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April 2023 by Jenifer Herrera
I was in this seven eleven I stopped to buy a moisturizing drink and energy I used the bathroom and the door doesn't close when I was using the bathroom someone opened the door and almost came in I went to the manager and she told me that I was lying that the door works I don't understand what kind of abuse they want to do there in that seven eleven
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February 2023 by Abraham Tseggay
Cannot believe the treatment here. Rude and disgusting. Just unbelievable. Avoid this place at all cost.
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December 2022 by Krys Vincent
Always great customer service
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June 2022 by Michael Tirado (Davine)
I go there daily for a few necessities and it is super convenient. The staff is cool and I have no issues there
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April 2022 by Karen Smith
This lady with orange/red hair was extremely unprofessional, she made these homeless people do all the work, made them clean and take the trash out, while she was on the phone, It’s very disgusting how she takes advantage of those people, I wouldn’t recommend.
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March 2022 by Richard Campbell
Out of Dt coke fountain drink and wanting to charge me for ice when I'm forced to buy a canned soda?? Bad form!
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October 2021 by Violet R
TERRIBLE PLACE! JUST KEEP GOING TO CIRCLE K DOWN THE RD. PEOPLE AT 7-11 BEHIND THE COUNTER ARE SO RUDE EVEN WHEN AN ISSUE IS THE STORES FAULT. REDICULOUS? (Mind you I never leave neg reviews even when I get mad but this store is just the worst)
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August 2021 by Sherry Smith
Service was good..Liked all the different coffee choices and creamers. Coffee machines was nice too.
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August 2021 by Kesma D.
This gas station has ample working pumps, the air/vacuum machine was operable the couple of times I had to use it (it takes debit/credit cards as well), the inside is fairly clean, & the cashiers I've encountered have been pleasant.
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April 2021 by Connie Schroyer
Oh, my. Just left this store on our way from Daytona Beach to visit Grandma in Crystal River. I have two little ones with me who love 7-11 Slurpees. The large size is on sale for $.79 but these kids can’t finish smalls so I thought for sure the nice person at the register would charge me $.79 for taking smaller cups and therefore smaller portions. Nope. $3.39 for two small Slurpees and two 7-11 employees who seemed to take joy in over-charging me. Circle-K and RaceTrac routinely charge me the size drink which is on sale. I won’t make this 7-11 mistake again.
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April 2021 by Educated One Always
Ghetto and ignorant cashiers will never go here again. Worst experience ever
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April 2021 by Bill M.
The place sucks is putting it kindly the pumps will not allow you to use your Visa Debit and a Visa forcing a debit fee that's the reason so every time you do that they steal your money. Wise up and avoid being used without them explaining it on the screen
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March 2021 by Carlos Emmanuelli
Be aware!!! Shady 7 Eleven. Went there last week to pump gas as it is closed by my house. Pump would not process my credit card requesting to pay inside. So I did. Pre paid $40, and car only took $24... Tried print receipt, go figured, did not work either.Went inside and got the receipt for $24.Two days later received messages of my Credit Card Fraud department, Same 7 Eleven had two $100 new transactions two days later on my credit card... one went thru and second declined. My bank refund me and now investigating.I won't recommend anyone to go there!
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March 2021 by Shan
This is the WORST 7 Eleven in the state of FLORIDA! This is the WORST 7 Eleven in Orange County, Florida! I love 7 Eleven but I must say I absolutely HATE this 7 ELEVEN! No customer service skills what so ever! I stopped at this store today for a specific drink because I know they carried the product! Sunkist Berry Lemonade! Normally this store always have a promo on them which they did! When I got the the register the item did not ring up like the sign displayed so the first cashier went and checked the price. After checking the price she acted like she couldn’t correct the price. The special was 2 for $2.50. So she got the Mexican lady and this is when the disrespect occurred! She played like she couldn’t change the price to the advertised price. She asked so do you still want it because I can’t fix; I told her yeah I want it for the price it’s supposed to be which was 2 for $2.50. I went and got my cell phone to take photos of the display and she was putting the sodas and the water that I wanted to purchase back in the cooler. Then she went on to explain to me that if a price keeps ringing in wrong that she removes the sign and the customer can just pay the price that it rings up! She informed me that it was water that was posted BOGO but since it don’t ring up correct she just removed the sign and the customer can pay full price and get 1 versus the deal BOGO. I always go to 7 Eleven and I always stop at this location when I’m in the area visiting friends but I will never ever return to this terrible, dirty and bad customer service giving 7 Eleven! Folks just don’t value their jobs! No customer means no money is being generated! Less customer means no money is being generated! Prices ring in wrong sometimes at other 7 elevens but it’s no deal the cashier always correct it but I guess this 7 Eleven don’t need the business. It’s all good I’ll just spend my cash somewhere else! I’ll just go to the WAWA or the corner store!
