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July 2023 by Jesus Torres
They were very respectful and honest about what my car really needed, they did not try to add on any other issues just so that I pay more like I have experienced at other places. Car was done when promised and they hace good prices. I would definitely being either of my 2 cars back there whenever I need to.
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June 2023 by Gabrielle Schimpf
The best repair shop in Orlando. After many poor experiences auto shops they are a breath of fresh air. They are fantastic people and really wonderful to work with. I would highly recommend them!!Service: Vehicle Inspection
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January 2023 by Luis Seise
Great customer service !!! They helped me save 900$ and I couldnt be happier. Highly recommend if you need work on your carService: General repairs & maintenance
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December 2022 by TJ Ryan
Literally charged me for an inspection then told its free with an oil change. Knowingly knowing I need an oil change. Won’t be coming back, Happy Cars up the street is cheaper with more Integrity.
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December 2022 by Marcelo De Luca
I not recomende this guys, they did a terrible job on my car.
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August 2022 by christopher Kennedy
Had my daughters vehicle towed here after her alternator went. I had Swinson's replace the alternator and also changed a hose and replaced coolant. Once my daughter drove off the lot, she called me to say that air conditioning wasn't working correctly and then eventually the car started overheating. None of these problems existed prior to coming in. During the work they informed us that the radiator had a previous leak that stop gap was used and they could replace it for XXX of dollars. Since it wasn't leaking I decided not to get it replaced.Upon contacting them about the current issue they said bring it back in but it probably was the radiator. Upon my daughter bringing it in, I was told the radiator needed to be replaced but also the fans because they were burnt out due to my daughter trying to use the AC while the car was overheating. Needless to say I am not d**** unfortunately she was just 1,000 miles away from me for me to do anything. I had her take the vehicle to another mechanic and explained everything that were told, no reason to lie, put it all out there.The new mechanic found a clip that was holding the fan from turning. Not sure if it was intentional or if had been placed on there when the alternator and hose was changed but none the less it was on there. Once removed the AC works fine and there is no overheating. I can understand missing it the first time but when it was brought back in you don't see it and you tell me that the fans need to be replaced because they are burnt out.It cost me an extra $250 to correct Swinson's mistake not to mention the UBER fares. I used the contact form to ask for at least my $250 back but till this day I have not received any response from Swinson's. They state that they are Christian, but this experience was far from it.
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August 2022 by Teliza Perez
My husband took his car in and they said they were unable to fix his car. It was the fuel injectors code .Then told us it was the pcm and to take it to Chevy. They said it would be done one day and then said a few days later.... apparently the parts company sent them the wrong part in the box . they said it would be done by 4 . That day my husband went to look for his work keys and his Bluetooth head phones that he always leaves in the car so he does not forget them. On the day they said his car would be ready he went to get this items he needed. They told him maybe he took them out . He left them in his car. But they go missing saying the men are 40 years old and have Bluetooth speakers ..... Ok They said they would review the cameras but that is small when the car was moved to be serviced some one could have placed them in their pocket......Yes the earphones can be replaced . But it's the principle that we trusted this company to do a service and trust the employees that work there not to have sticky fingers. That is bad for business and I do not recommend anyone to use them. If it was not for my husband I would have filed a police report. The owners don't care . Or maybe it's not the owner but the people gunning this place. I guess they did not want to fix my husband's car since I was not happy they his earphones wentmissing. When we went to pick up the car they did not charge us that is the only positive thing since apparentlythey said it was not the fuel injectors. I honestlythink they just did not want to deal with the fact that indeed someone took something and it's like their word over ours. .. But God knows all so He will deal with who ever did what they did.Services: Exhaust
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July 2022 by BigCheech 4509
Went there for AC Repair. Great Service everyone there was Excellent Made you feel welcome. And More importantly Fixed My AC For an Outstanding Price. This will be my Car Repair Place from Now on.
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May 2022 by Phoenix Gasperini
My clients vehicle was recently serviced here. They paid an astronomical price $1800 for a new radiator and fans. Not only was the fuse box cover not closed, the foot at the bottom of the radiator that secured the coolant tank, was unsecured, and a hood bumper now missing. Not only were the parts cheap and generic, they were marked up several hundred dollars each. I compared what was available locally at the parts store and on rock auto and there’s no explanation for why a $100 at most part was $300, and this happened two more times for the other parts. The fluid that was serviced was also marked up from what should have been $50-60 to $100. $700 In labor to change a radiator and fans, and another $80 labor to drain and fill coolant. Unbelievable. You guys are completely taking advantage of people doing this. It makes the industry look bad.
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January 2022 by Daniel Wexler
I brought my vehicle in for a broken alternator belt. They wouldn't look at it unless I paid in advance for a diagnostic. This was a first, but I played along. They called back later with a detailed run down: most importantly, the AC compressor failed, which caused the pulley to seize, which caused the alternator belt to break. They also said that the brake pads needed replacing soon since two were at 4mm and two were at 5 mm. They also said the rotors were rusted and had be replaced. That raised a red flag since I replaced the brake pads only 2000 miles ago. Their estimate? $1400 to fix the AC and belt, and over $700 for the brake pads and rotors. So I said no way pal, called AAA and had the car towed to Red's in Ocoee. Guess what? They found a very slow freon leak in the AC compressor but otherwise the compressor was fine and once they replaced the alternator belt the AC worked fine. They also said the brake pads looked new and had no idea what the people at Swinson's we're talking about. So, for the new belt, some fussing with the AC to reduce the leaking, and a top to bottom inspection, they charged us only $280. That is the difference between an honest business and one that seeks to rip off car owners who don't know any better.
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January 2022 by Daniel W.
The alternator belt broke, so I drove to the nearest place, which was Swinson's. When they asked me to pay for a diagnostic up front, that raised a red flag since I have never been required to pay prior to service. I also said that I already diagnosed it as a broken alternator belt, but the refused to look under the hood unless I paid first. Ok, so what the hell. They called later to report that the alternator belt was broken. They added that it broke because the AC compressor failed, which caused the engine accessory pulley to seize. There estimate to fix: $1400. That was a shocker. They also said that the brake pads needed to be replaced because two were at 5 mm and two were at 4 mm. Another red flag, since I had only put on about 2000 miles since replacing the pads a couple years ago. They also said the brake rotors needed to be replaced because they were rusted. Well, no the braking surface was not rusted at all. So I knew they were liars and so I called AAA and had the car towed to Red's in Ocoee. They said they didn't know what the people at Swinson's we're talking about. They replaced the alternator belt and plugged a small leak in the AC compressor which otherwise worked fine. We had them do a top to bottom inspection as well. The pricetag? $280 all told. This compared to Swinson trying to rip us off to the tune of over $2100! So my advice is to stay as far away from this shady operator as you can. I asked for my diagnostic fee to be refunded since it was obviously bogus. So far no response
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October 2021 by Harry M.
I have a 2009 Nissan Cube that needed a bunch of work. I had gotten several quotes from other shops ranging from $ 1,750.00 to $2,300.00. This shop quoted around $1,750.00 but based on the reviews and their response I decided to go with Swinson's. Really glad I did. They took time to explain everything they were going to do, and things that really didn't need to be done. To make a long story longer, they did extra things like replacing the serpentine belt etc... Even with the extra work the final bill was less by about $500.00. Very happy to be part of the Swinson's family. Obviously, highly recommend this shop. Car runs great. Thanks, Harry McClane.
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October 2021 by Chelsea Buck
I had an amazing experience here! I decided to take my car here after reading so many great reviews and it was worth it. They were extremely professional and kind. They explained everything they were going to do and the prices were fair. When they found out a part I needed wouldn't be delievered that day, they offered to drive me home and they also gave me a disounted rate. 100% recommend!Services: Brakes
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September 2021 by Leslie Fort
My window in my 2015 Chrysler Town and Country broke and we needed it fixed badly. My husband found this place and made an appointment. Kurt assisted us and he was very friendly, professional and I absolutely loved the energy. I was nervous at first, because every other place we called the estimate repair time was 2-3days to fix due to lack of mechanics. Swinson seemed busy as well but, they took us in with no problem and got window fixed within hours. I am so thankful of the service we received and look forward to getting my vehicle serviced there in the future. Thank youService: Electric window repair
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August 2021 by Lisa M.
This used to be a good place, but I think they have changed hands. We used them 3 times in the past few months, and they were incompetent each time. The first time, they fixed something on my husband's car that didn't need fixing, and charged us for it. The second time, they said they didn't know what was wrong. Then I took my car there. It took 4 days for them to look at it. They said the battery just needed to be charged. $65 later, the car died again the next day. We will never use them again, and I will tell everyone I know to avoid them.
