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March 2024 by Allison Nancy
Always a good experience
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February 2024 by Richard Burton
We have made several purchases from this Badcock location. We have dealt with Hexan Lugo in all but one purchase and he has always been courteous, helpful and understanding to what our needs have been. We highly recommend Badcock and specifically Hexan to any and all of our friends and family who will be in the market for home furnishings. Thank you!
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October 2023 by Eric Parker
Ernesto was amazing everyone should go to the Winter garden location this salesman deserves employee of the month and probably the manager position
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September 2023 by Monika Mitchell
Ernesto at the store 12152 W Colonial Dr. Winter garden fl. Was patient with me in the store and over the phone,, he was excellent. Couldn't have done it without him.
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August 2023 by Gizelle Bourgeois
Never again will I shop at this racist store! I have never heard of anyone required to present their ID in order to purchase bedrails by paying cash. If they are on sale for $100 what is the problem. Disgusting and never again!
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April 2023 by Joseph Santiago
Quality of the pieces I bought is horrible. Their recording talks all about customer service and they make things right but I have been in the process of claims for over 6 weeks and no resolution as of yet. I call the store and speak to sales manger and sale associate and nothing from them. I am very disappointed in how this is being handled. I was going to hold off n leaving a review with the hopes that this would get handle appropriately but enough is enough. I am going to make it a mission on social media and other outlets about this company at this point. It’s unfortunate because this company does not know the power of social media when it is against you. Between myself and 3 of my colleagues we have an out reach of over 300 million followers. I tried the nice way but I’m just a number like all these big companies.
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February 2023 by Ronald Pisano
This place is fantastic with the sales Rep.well placed of talking about the Furniture. Excellent place to deal with
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December 2022 by Jennifer Keith
This is a great place to shop for your house needs employees will go above and beyond to make sure you are happy with your purchase and they are reasonable with their prices
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November 2022 by Dawn Gundersen
Buyer beware the store in winter garden don't help even custoner service bought a dining room in June 2022 and it fell apart within a month the repair guy was at my house more than I was at my house there furniture is bad so bad my couch is 3 months old and looks 10 years old it sags I have to pay for broken stuff there no good take your money elsewhere there crooks I'm gonna be putting this up all over the internet I'm so angry by the way I'm dawn imon on my mothrrs googke account
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October 2022 by Shoncy Williams
Derek @ The Winter Garden store is my personal shopper! He's always friendly, knowledgeable, and goes over and above to make sure I get what I want as efficiently as possible.
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August 2022 by Terry Robinson
We bought a two recliner lift chairs from this store since 2015 both have gone bad. Called the Winter Garden store to get a service call on the latest chair for the chairs controller they set up an appointment for July 20, 2022 My daughter has stage 4 cancer so I had to cancel because I had to go to Pennsylvania to be with her was told to call when I got back to reschedule the service call.When I call was told that I needed to go through a third-party vendor. Ask them to text or email me the information needed to do this was told they cannot text or email me that information. So I guess that is how Badcock loses customers my taking their money and saying it is not our problem.
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August 2022 by Brenda Brooks
Great place to do business. So helpful and knowledgeable
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April 2022 by Laverne Allen
I was not pushed or prodded in any way. They allowed me to take my time in the store and tried their best to fulfill all of my request. Excellent staff.
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March 2022 by Nivea VILLANUEVA
The salesman was very attentive and friendly and made me feel good and happy to have come into the store. I did made a purchase of an Electrical Recliner.
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February 2022 by Ami Chancellor-Phillips
Ernesto was wonderful! He was patient and checked anything that we wanted him to! We’re so grateful!