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March 2024 by TR J.
BEWARE of their STIHL side hustle. Took a STIHL blower in for a recoil spring issue. I was using the blower and then the recoil spring broke so of course cord was just hanging out and you couldn't start it. Took it down there and showed the issue and we all agreed it was recoil. WELL....THREE days later they call and tell me it is over $100 because it needed new carb, tune-up and other things. It was working prior to recoil failing...and she tells me well we will take everything off and it wont' work. LIAR LIAR LIARs. AND...the women working on 3/20 in the afternoon is completely rude, unprofessional and doesn't have great depth of knowledge about tools when pressed on it. BEWARE BEWARE when using them!!!! Probably going to try to take money out of your wallet.
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August 2023 by Sara Burr
Our Ace Hardware in Winter Garden is fantastic. The folks always ask you if you need help first of all and then they actually do help with kind enthusiasm!
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August 2023 by Lindsay Recchie
I needed to have a truck key duplicated. The staff here were so friendly and helpful. Johnny had my key made in about fifteen minutes. The dealership wanted over $300 and this was only $95 dollars. Absolutely would recommend this store!
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August 2023 by A A
Each time I visited this Ace, staff was very friendly and helpful. They see you looking around lost and ask you if you need help. They're very knowledgeable on what you need for your project. I never get this kind of service at lowes or Home Depot. Will support Ace more often.
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August 2023 by Go Outside
I’ll start by saying I’ve been going to this ACE for many years.I know every aisle but if I do need help there is always an employee to help. I’ll take ACE over any big box store . They also sell live bait for fishing which is a plus.
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August 2023 by Essa Koury
Went to get get a piece of glass cut from another location over 10 pieces of glass and they were all cut wrong. Went to this location a guy named Ryan helped me out cut it once it fit perfectly thank you so much !!!
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July 2023 by Michael Gramlich
Such a great store. Love their fastener selection as well as grill dept! Very helpful staff
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June 2023 by Charlie
Wide selection of goods with really friendly and helpful staff :)
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May 2023 by Mitch K.
Mike the grill repairman is Awesome! He repaired our grill and it works like new again! Thank you Mike!
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April 2023 by Kristi B.
Needed to get the battery in my key fob for my car replaced and found that they were able to do it and literally less than two minutes. Super helpful, very polite and a heck of a lot cheaper than me spending the gas and time to drive all the way over to the dealership
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December 2022 by christopher mangas
Has to be one of the top hardware stores in the U.S. Fully stocked. Always surprise me they have what I need. Best service is their highest attribute.
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September 2022 by Mr. Unslackable (Unslackable Reviews)
I usually go to Home Depot or Lowe’s hardware, but today I went to both these places to look for propane in preparation for a hurricane that’s brewing off the coast of Florida. Both Home Depot and Lowes in my area were completely sold out of propane as they usually are.A friend told me to go to the ACE hardware in Wintergarden off Dillard Street. I was amazed at how well-prepared this small hardware store was.There were dozens of people lined up to get propane, and every single one of them was able to get filled.Upon entering the store, I noticed they were fully stocked on batteries, water, and other essentials.The staff was super helpful and even took some bags of salt for my water softener to my car.Based on what I saw today, I will make the switch and continue shopping here.
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August 2022 by Ben Piper
When I walked in there were about six people in line and it looked like 50 people in the store. I figured I’d be there for an hour trying to find one little part. Five seconds inside the store an employee found me brought me right over to the section and found the bolt I needed. Four employees were working the registers and I was in line for about 30 seconds. In and out in less than five minutes. That’s how you compete with the big box!!!
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August 2022 by Albert & Nadine Martinez
As a business owner we come to this location quite often. Our experience has become more of a warm and welcoming one when it comes to Ryan. This young man here is super helpful and very knowledgeable and has even given us advice about our truck. Always friendly and ready to help when he sees us. It’s hard to find that in the young community and it’s good to know he is very prideful in what he does. Thank you Ryan always awesome to see you.
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August 2022 by chrcors01
I am moving from FL to the West coast and I have a Big Green Egg that I wanted to take with me. To ship it securely the mfg suggested that I track down a box to put it in, from my local dealer. I gave Bray Ace Hardware a call on a Sunday, by Wednesday, sure enough, they had a box for me! This type of service is why I shop here. Thankfully in my destination town, there are ACE Hardware stores. Customer for life not only because of the box, but most importantly, the service and personalization these stores offer the customer. Way to go ACE!