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November 2023 by Kyra M
Tim from Caliber Collision was truly the best! He was so friendly and helpful with my car and I loved working with him throughout the process. He even drove me home when I dropped the car off which was so kind of him. Definitely would recommend this place and Tim to all my friends.
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November 2023 by Brittany Harden
The staff was so friendly. It was pouring rain when my car was ready. They offered to even come out and help me move my son's things from the rental back to my car in the heavy rain
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November 2023 by Frank Barone
Worst Shop Ever! Had my Jeep in for Repair, Jeep has Rhino Coating Texture on it, They had to repair the right door and replace step. This took weeks longer then was told and when I picked up Jeep. You can clearly see the door was patched not even sanded down properly, then took the easy route and just painted half my Jeep, So most of my Jeep is Rhino Coated and now the right side is painted and does not have the same texture. Went to talk to Manager and they said sorry we did the best we could, you need to take it up with insurance (Horrible Response from a Manager). I understand this was not an easy fix but simple communication with the customer before doing this would have been preferable. We could have discussed how bad the Jeep would look and discuss a better solution. Frustrated that they had the jeep for so long and to this day very frustrated when it rains because one side beads up because of the paint the other side is matte. If you insurance provides you with this shop as an option, save yourself and choose one of the other options.
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September 2023 by Alina Haynes
Great work Caliber Collision of Winter Garden!& Thank you Tim for your great customer service! You guys are a great team.
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September 2023 by Lissa Spring
Caliber Collison is fantastic! Received my car before expected date and they did a wonderful job.Roger was amazing at keeping us informed on the repairs. Would highly recommend this auto repair company.Services: Painting
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August 2023 by A Atkins
Great shop to get your car repaired at. Great service both with the car itself & as a customer. Great communication too. Specifically appreciate both Roger Palmer & Mary for their help & making an unfun task more enjoyable.Service: Body & Trim
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August 2023 by Margaret Lewis
I recently got into a fender bender and had dropped my car off at this location. It needed to be towed elsewhere but Roger Palmer went above and beyond helping me when I couldn’t be there. He was extremely informative even though I didn’t use his services. If he’s this attentive and helpful with someone who isn’t his customer, I can’t imagine for someone who is!
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August 2023 by Sara Stumpf
They did fine work, but extended the ETA multiple times throughout the whole process, and communication on their part was a bit lacking. Thankfully my rental was covered by my insurance, but if I'd been paying for it out of pocket, that would have been a serious problem.
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August 2023 by Deyaneira Olivera
Attentive service, quick and easy process. Roger Palmer was very helpful, kind and explained how the whole process was going to work. I got my car back earlier than expected and in perfect conditions. Thanks!
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July 2023 by Richard Romero
Service advisor Roger Palmer stayed proactive during the whole repair process. Specifically keeping me updated with what stage of the reconstruction phase my car was going through via text messages. It was reassuring my car was going to be in great hands.Services: Painting
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June 2023 by Duke Derdock
Fantastic quality work and amazing customer service. Roger did a Fantastic job with our vehicle!
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June 2023 by Brianna Failla
The team at Caliber Collision was terrific. Roger took care of me and was extremely helpful. I loved having text updates and my car was even ready way before the estimated time! I highly recommend them!!Service: Body & Trim
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June 2023 by Kevin Black
Quality work, easy to do business with, knowledgeable staff. We had an insurance claim worked and Tim F took great care of us.
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April 2023 by Andrew Medvedovsky
Excellent work!! Very efficient and great customer serviceService: Body & Trim
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April 2023 by Sarah Bowden
Tim was absolutely amazing. He repaired my car super fast and kept me informed throughout the process. If you get in an accident, take your car here!!Services: Body & Trim
