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January 2024 by Aleyah Riller
I had a fantastic experience with the Jacqueline. Their professionalism, attention to detail, and friendly demeanor made my transaction smooth and enjoyable. I appreciate their excellent customer service and efficiency. Highly recommended!
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December 2023 by Angie R.
Worst bank ever, please find another bank. The staff is very rude. I walked in and someone told me to sign in and they going to be able to help me. After waiting 30 mins the assistant manager came out and told me that she was not going to be able to help me because she wants to go home and to schedule and appointment for another day. Worst customer service ever and location is very dirty and smells.
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December 2023 by Lisseth Zamora
Jacqueline gave me an outstanding service! I like talking to her because she understands my needs and worries. She always goes above and beyond! Thank you Jacqueline! I always recommend my family and friends to go to her at the Winter Garden Branch.
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December 2023 by Benito Gomez
Jacqueline was excellent! It was a pleasure to work with her. What I like the most about her is how caring she is and how responsible! She helps me with my accounts and I feel I can trust her.
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December 2023 by Chase Price
Just opened an account and received support from Dina. She is a wonderful person! Very enthusiastic about what she does and who she's helping. Hopefully my future banking experience here will be just as good.
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December 2023 by Teresa Mazza
Had a pleasant experience at Winter Garden branch today!!! Jacqueline Beauchamp was awesome, very knowledgeable. Told me about the new offers and in minutes she adjusted my accounts to start earning additional income. Highly recommend her if you are in the Winter Garden area. Thanks again Jackie!!
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November 2023 by Brittney Bush
Where do I begin? Jacqueline at the winter garden branch was phenomenal. I went in to handle an issue and had a number of questions And concerns. Jacqueline took her time to walk me through my matter, and even advocated on my behalf, resulting in an outcome much better than I thought was possible. Jacqueline was kind, courteous, down to earth, and genuine. On top of all of this, she even assisted me with my one year old as I handled necessary paperwork! Simply put Jacqueline is a gem. Because of her and other courteous staff at this branch, I will always patronize this bank. Thank you!
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November 2023 by Marlene Lebedda
I cannot stress enough how helpful all the employees are. And the time they spend with you to make sure you understand whatever transactions you are making. They are definitely professional and friendly. Keep up the awesome service you give your customers.Today after meeting with a Financial Advisor, I had the pleasure of Maria handling the rest of my transactions.
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November 2023 by PJ Tice
Jacqueline B was extremely helpful in getting my first credit card set up. When some problems popped up they were more than happy to show me all of my options and problem solving with me for the best option.
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chau Nguyen was the best helped us in so many way we came in for a loan, and she was the one who helped out I give her a 10 great person
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October 2023 by Valorie
As I was walking through changing account/trust from one name to another, Chau Nguyen Did all that she could to get us taken care of in a timely manner. This involves getting with their legal team, the branch manager and everything and it took her a little time to get everybody on the same page, but she made it happen. I was so grateful when we were finished but I wanted it done right and she was the one who did it. I think she went over and above Her job description in order to satisfy us the legal team and all involved. Thank you so much for your diligent work you began this and you finished it today and I do appreciate all that you did.
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October 2023 by Lora Mullens
Jacqueline was very friendly and helpful. She told me a new way to receive more interest on my account. I also appreciated that she was able to answer my questions very clearly and that she took the time to explain CDs and other options to me thoroughly.
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August 2023 by John C.
Keith Hemingway was very detailed. Did not treat me any different for in regards to my credit score. Gave me advice on where I should start. To this day because of these establishments will and to to guide me in the right direction. I'm in such a better place on my life! Great bank if your wanting a personal experience.
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August 2023 by Cassandra Rush
Been a member for years, usually use drive through but today went inside and was greeted by a kind smile from Cinthya. She was super helpful and efficient in my transaction. Thank you!
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August 2023 by Jill Miesch
I’ve been a CFEFCU and Additions Financial member since the 1970s. Great programs, incentives, loans etc. They have kept up with technology. The app is amazing.And the staff is consistently pleasant, knowledgeable and helpful.Today I worked with the phenomenal Ms Perez at the Winter Garden location. She kindly notarized some documents for me. Then she took the time to help add my new debit card to my Google wallet and some other loose ends.Thank you Additions Financial!!!
