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December 2023 by Yuniel Perez
Great service in general but most of all from Paul our sells rep! he took care of me and my family through the buying process and also afterwards helping us order extra things we needed for the new RV we had just pirchased he went above and beyond to make sure we went home happy!! I highly recommend him. The dealer has a large inventory and everyone is willing to help. Over all a good buying experience
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December 2023 by Larry Cagle
Found our experience to be easy, patient, and professional. Staff (Logan) was eager and willing to show and demonstrate any model we wanted to look at. Purchase process was not bad and we found what we were looking for. Finance (Brandon) met most of our wants and was a lot of fun to work with. Great experience overall.
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December 2023 by Jenny Stack
I rented the RV from Giant Recreation World for Clash Daytona weekend three. They delivered the RV to the event. Tom had a knowledge about RV and gave me an instruction about how to use the RV. His staff brought it back to the shop in Winter Garden with good care. Ii appreciate their service.
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November 2023 by Tori Quick
Our sales guy RANDY was amazing….the whole Giant Recreation World (GRW) team treated us like queens…..from the time we walked in the door till the time we signed the papers RANDY and his team answered every question, showed us the RV’s we wanted to see, and didn’t hassle us about anything!!! Once we decided about which way we wanted to go with our RV we met BRANDON the finance guy….he also was amazing!!!! By the time we left there we felt like family. Thank you GRW for the BEST experience we have ever had buying a RV…so smooth with no hassle…..if I could give this place 100 stars I would….love this place!!! A++++ service ?
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October 2023 by Danny M
My wife and were looking for a toy hauler over 40ft long and still have plenty of living space. We tired different dealerships and we were not able to find what we truly wanted. Until we stop at Giant recreation world. We meet with Paul Maguire our sales professional we talked for about 10 minutes on what we were looking for. Paul said I have 1 unit that you would like. He took us to a 2023 forest river nitro XLR 407. We loved it as soon as we walked in it . We made a deal the same day. A week later we went to go pick it up and do the fun stuff paperwork. We meet with the finance manager Brandon Plummer. Brandon is very friendly, funny and super knowledgeable. Paul, Brandon and team thank you for such an amazing experience with the purchase of our awesome toy hauler. My wife and I highly recommend Giant recreation world for your next camper purchase.
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October 2023 by TC S.
We've been looking for an RV for a few months now and I found the model I wanted on line. I made contact, asking a few questions thru their web page and the next day I received an email and a text with the answers I was looking for. I also filled out the information for my trade-in and got a "rough estimate" (high and low price depending on the condition of my unit) quoted in an email.We made an appointment for a few days later, after visiting other RV dealers, to finally check out this RV. Comparing the experiences we received at other dealers, our experience with Ron N was exceptional. We came to an agreement on price and we were offered a fair trade-in value (on the high end of their rough estimate) . We went home, grabbed our 5th wheel and brought it back in so they could give it a once over.We set a date for after the weekend to come back and finalize the sale. When we returned the few items that needed attending were fixed.Everyone we "bumped into" at the Winter Garden location were very friendly, and absolutely no one was pushy or rude. Extremely satisfied with our experience.
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October 2023 by Leigh Paulk
We bought our first camper at Giant Recreation World in Winter Garden. Randy was incredible to work with and helped us find the right camper at a fair price. This dealership was very helpful and their aftercare services are valuable for first timers. Thank you Randy and Giant Recreation World, we love our camper!!!!!
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September 2023 by Katie Mahoy
Buying my first RV and went to multiple places. As soon as we got to Giant Recreation we were greeted by Ron with the best smile and attitude. He made the whole process fun, easy and was so full of knowledge. One of a kind! From Ron to the manager, the gentleman that showed us every part of the Rv to finance , hands down best purchasing experience ever!
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September 2023 by J Barnes
Last week we brought a RV. James was our awesome sales associate, Courtney patiently did a walkthrough with us, Brandon our wonderful finance guy, and Jordan our knowledgeable tech support, were all incredibly amazing. My new RV besties! We can’t wait to travel using our VIP membership.*Follow up to RV purchase after a week. I drove RV 66 miles to my destination then a few days later the battery and generator stopped working, now I’m using SafeRide to have it towed so a company can look at it. I will keep you all posted? Hope I can resolve this issue quickly so my family and I can go rv’ing. ?
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September 2023 by Angela Marien
As a first time RV renter, I was very nervous about the experience. The staff here was wonderful and explained every detail during our driving course and walk-through as they taught us about all of the functions and features. The vehicle we rented was clean, drove nicely and had many amenities. Loved the experience so much we are considering renting again in the near future! I would highly recommend giant recreation world for all of your RV needs.
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July 2023 by Xander Lynn
Phil. H. was extremely helpful in not only educating us on the options GRW has to offer, but helping us make a choice for our first camper. Felt like more of a friend than a salesperson and I appreciated that.Would highly recommend this team, not only for their selections but customer care.
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July 2023 by Paul R.
Sales people are rude and don't return my calls. They had no interest in doing the right thing. Warranty is very questionable. Overall a very unpleasant experience. They are more interested in taking your money than doing the right thing and delivering good customer service.
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July 2023 by Greg Scarlett
We had a great buying experience Philip Hawks was our sales associate he was very detailed and explained everything. They kept their word on everything from the promise times down to explaining all the features and benefits of our new unit.Jeff & Brandon in finance were also great taking a lot of extra time answering my many questions.Just a GREAT overall buying experience I definitively recommend GRW if you are in need of a new RV.Greg & Tracie Scarlett
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May 2023 by EMBY GONZALEZ
Randy in the sales department was phenomenal. He didn’t try to upsale us or hound us. He showed us what we wanted and then he told us to take our time and compare our choice with their other units while he left us alone. He truly allowed us to decide that we really wanted our Coachmen Mirada. He was clear with the price and numbers before he set us loose with Jeff in finance.Jeff was very informative and made sure we knew where we stood with the numbers, extras and final costs along with the interest. Nothing was hidden and everything was clear.In 3 days we owned our second home on wheels. Gave us a much desired dream, a reality.The best perk is their Members only club where you get to meet other Giant Recreation World customers at their exclusive retreats. Stop looking for an RV dealer and go with a family style business. You won’t regret it.
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May 2023 by Vicky Grable
Couldn’t ask for better hometown feel customer service. James Thorpe- Sales Todd- Parts and service - James and Shane Parts and service. And Brandon Finance- Matt for walk through were all the best of the best. I’m difficult and they handle my needs well. They are all family to us now! They understand the struggle and stress! 2nd RV from them and bought a Golf Cart from them as well.
