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March 2024 by Norma S.
My vehicle could not start on January 13th so I had it towed to JSI on January 16th to fix. They checked the vehicle and the diagnose was to remove and replace Engine Control Module. I gave the okay to do the job. On January 22nd I went and picked up the car however, the car was idling ruff and keep shutting off. I took it back to them to check the module they replaced if something was off, they gave it back to me the same way In the end I took it to another Mechanic who figured out what was wrong with the car as simple as a fuse blown and replacing a cylinder. I WOULD NEVER RECOMMEND JSI TO ANYONE. GO AT YOUR OWN RISK. The service I got was very unprofessional, yes nice place but nice place does not fix cars. Jovany charge me a lot of money to fix my car and gave it back to me running like a truck, he did not take the time to really check the car out. Jovany in reply to your text my CAR did not need a Balance Shaft as you stated. I took my car to another mechanic who fixed the car and it had nothing to do with Balance Shaft. My car is running like new. No thanks to you.
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March 2024 by Nevzat Ohri
Great first experience! We will go back again, and hopefully just for maintenance ?
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February 2024 by chiveo
Changing my review as Jovanny contacted me directly and although I was very frustrated at the time of my review as I felt my car was mishandled they let me know exactly what happened and updated me on their warranty policy as I was wrong. Beyond satisfied how they handled at the time Me, a mad customer.. I will be coming back to JSI and will continue to recommend them to everyone I know, Jovanny if you’re reading this THANK YOU for reaching out. good work and honest business practices is rare nowadays and I apologize for the misunderstanding. I will be back when I have the chance THANK YOU
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February 2024 by Cynthia Goings
JSI has a great team highly recommend having your car service there
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February 2024 by R B
Great place to get your car serviced / repaired ; courteous service and great workmanship !Thank you JSi
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February 2024 by Rich Marion
Excellent shop with the best technicians in Orange County. If you’re lucky enough to have Ken as your service advisor, your experience will be even better.
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February 2024 by cindy damas
JSI has AMAZING customer service HANDS DOWN!!! They are priced very reasonable. I do not plan on taking my car anywhere else for future maintenance and services.
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February 2024 by Siratsavong Sisaleumsak
Great communication and great service on my 2022 MB GLB250. I would highly recommend Jovany and his guys for all your car service needs.
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February 2024 by Marconi Martinez
excellent service, the best, 100% recommended
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February 2024 by kevin hill
My first visit to JSI was truly exceptional. The work ethic is palpable and every employee is enthusiastic and enjoys working for such a fantastic organization.I brought the car in for a simple oil change…..little did I know I was also getting a full maintenance inspection and a full, easy to understand report on all that is right with my vehicle, but also what items needed to be addressed in the near future.Because this is a new, but used vehicle, their evaluation of all components is invaluable. No upselling, no pressure, instead a simple explanation of what needs to be looked at in the near future.I highly recommend this European specialist auto repair shop to anyone seeking superior and honest care. Full 5 star rating!✨✨✨✨✨
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January 2024 by Chris Beckett
Great group of guys who always do a great job! Jovani, Brian, and Ken are always a pleasure to deal with! I don't take my Euro cars anywhere else!
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January 2024 by Sherine Gray
They are amazing and professional. I have no problem to leave my car in there hands
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November 2023 by Nush Sivothayan
I recently had the 40,000 miles service done on my Audi Q8 at this auto service shop, and I'm thoroughly impressed. The team was professional, efficient, and the quality of work exceeded my expectations. I appreciate their attention to detail and prompt service. Highly recommended for Audi maintenance!
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November 2023 by Tyler Eidelman
Ken and the rest of the team were great to work with, they explained in depth what issues my vehicle had, and never pushed me to make decisions, they explained what was urgent as well as the prices were fair in comparison to other shops! They will take great care of your vehicle and you! Highly recommend them if you are in need of basic service or major repair needs.Services: Auto water leak repair
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November 2023 by Joe Mazloom
Very professional and courteous. I was very impressed with the high quality of their shop and staff.The work on my vehicle was completed right the first time and ready as promised. I will be doing my future vehicle service with JSI.Services: General repairs & maintenance
