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March 2024 by Dan
Real pleased with my new glasses. ?
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December 2023 by Stephanie Caywood
This is a well-staffed store with helpful employees who were not high-pressure. They were there enough to let me know they cared, but they allowed me to browse without feeling hurried or pressured. Once I was ready to buy my glasses, the process was quick and smooth.
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December 2023 by Cathy
I been going to the location in Winter Garden since they opened. It's much better now. I'm very happy that Sean was there. He helped me resolved the problem and gave me the best option for me. Thank you Sean.
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November 2023 by LaL 101
Shaun was awesome. I come to see him every year. He is very Professional, friendly, pleasant. Great service every time.
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October 2023 by Theresa Recchia
Dr Mav is outstanding!!!! She truly cares about her patients. She stays up to date on the latest eye care. She always makes my family feel like we are her family. Would recommend to everyone.
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October 2023 by Maria Ogara
Diana was great! She helped me through the options and I am happy with my choices. She was very kind and thorough! I can’t wait to get my glasses. Thank you!
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October 2023 by Angella Bundz
LensCrafters and Dr. Thai in Winter Garden is the best place to go for eye care. They are professional, kind, knowledgeable and fair pricing. Diana was especially helpful to me today picking out the best glasses for me.
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October 2023 by M Colon
There was a good selection of excellent name brands, it was so hard to choose. Shaun was knowledgeable, helpful, and attentive and he made the process effortless from start to finish! Will go again.
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September 2023 by Glaurent76
After a wonderful day at the beach, my daughter lost her glasses as we were packing up ?. The staff at LensCrafters were amazing! The squeezed us in and got her glasses done the same day! Crisis avoided and this mom is super grateful!!!
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September 2023 by Jeremy Cruel
Lots of great designer frames to choose from. They are very patient Kate and Roland were awesome and extremely knowledgeable. I will be back and I do highly recommend
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August 2023 by Carolina de la Huerta
Everyone here is so kind and helpful. Diana assisted me with my new frames and was very patient and made the process incredibly easy. Overall a nice, chill atmosphere and I would definitely come back.
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August 2023 by Xander
This was my first time at this location and I had a great first experience. I immediately felt welcomed and was promptly assisted. Everyone is nice, professional and helpful. It was quick and easy to schedule an appointment that fit my schedule. There’s also a wide variety and very nice selection of eyeglass frames to choose from. Kayla and Dr. Thai were amazing. They were very personable and made me feel comfortable the whole time. They guided me through the process and explained everything every step of the way. After my exam, I was assisted by a gentleman who walked me through the purchasing process for eyeglasses. He explained the difference in lenses and which type of frame would be better with my specific prescription. He also explained what would be covered by my insurance and it was a painless process. I’ll definitely be coming back!
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July 2023 by Ray Buzon
Very satisfied with my visit! Dr. Thai was wonderful to work with.Shaun, the LensCrafters agent, was very knowledgeable, efficient and personable. He was very quick to accommodate me when I returned, the same afternoon, to help me change my order.I would give them more than 5 stars if I could. Service was excellent!
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July 2023 by Sidar Soza
Matthew was great! Was able to provide fantastic customer service. He was able to provide options on what I was looking for and inform me of the different options with my lenses. Would definitely recommend finding him for assistance!
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July 2023 by nory pavlik
From the time I scheduled my appt over the phone to the of my appt it was a very pleasant experience. When I walked in I was welcomed by Kate, she was very sweet. Then I got taken back to start the exam by a gentleman, whom I forgot to get his name, very pleasant too. Dr. Thai was very profesional and friendly, very down to earth. Then I followed out into the LensCrafters side and got taken care of by Roland, super awesome. Then back to the doctors side desk and Shannon and Rosalyn were super sweet. The whole staff at this location was amazing and very profesional. I also got to speak to Diana over the phone and she was very nice.
