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March 2024 by Clare N.
Lowe's in Inverness, FL. The worst store and customer service I've ever come across! Spent almost $20k on kitchen and appliances 4 months ago. The whole kitchen project from start to finish has been a nightmare! David Badore is the worst person I have ever dealt with, he even basically called me a liar! I've filed a complaint via phone and email. I will never set foot in that store again! I had to pick a star to post this review but this store deserves 0 stars!
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March 2024 by Richard N.
I came to this store yesterday and Carter who was working in flooring or was it floral did a great job and helped me find my rug.
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March 2024 by Diane B.
I can not express how thankful I am to have met Eric in the lumbar dept this weekend. I went to Lowe's to build a feeding chair for our 3 yr old dog who was diagnosed with Mega esophagus. I took her measurements and went to get the lumbar and tools. I knew it was gonna need more cuts than they allow and I was prepared to get a jog saw and make the extra cuts Eric saw me with my sheet of lumbar and asked if I needed help. I could barely get the words out as I started crying hysterically. He was so sweet and genuine. He opened his arms and I just fell right into them. He took the time to make sure I got every piece I needed cut, he talked to me, he calmed me down, but most importantly he showed me he cared. I worked for years at Home Depot, so I have always been partial to the orange box but Lowe's was a lot closer and because of Eric, I will continue to return. Thank you for showing me the human kindness I needed and for taking such great care of me on Friday. The chair still needs the cushions added but so for it is a success. .
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February 2024 by Tom Bohannon
Just another overpriced big box store
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February 2024 by Bruce T.
Lowes has tried to deliver me a washer and dryer and all three deliveries have had major damages to the Washer and dryer and after six weeks of delivery issues I had to take a damaged set as there was no other washer and dryer arriving anytime soon and Courtney from Lowe's executive customer care issues me a case number with a $500 credit due to the numerous issues and now Lowe's' executive customer care is refusing to honor what Courtney promised me and now I had to file a complaint with the better business bureau due to Lowe's being such a terrible company for customer resolutions . I have received at least three calls a week from Lowe's customer care telling me that they will not compensate me and this will be the last conversation yet they keep calling me! AVOID LOWES AT ALL COSTS!
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February 2024 by Murali R
Worst service..low quality materials..after 2 months of my first review.. here is my second review.. not just worst service.. they are lazy.. coz it is been 9 months to replace patio door..
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February 2024 by Howard Lopater
Got what I needed quickly, 'nuff said.
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February 2024 by Jon S.
The stores employees make Home Depot employees look like geniuses. They are robots with no ability to assist you. Secondly, the return policy here is insane. If you try to return anything they deem to be holiday related, even unopened sting lights they will refuse you. It's not on their receipt or return policy yet they will tell you they cannot return it. Too many other local options to deal with this hardware store and the incompetence that its employees demonstrate. I've been spending $10k a year here and I'm done.
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February 2024 by Mario g
There is everything
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February 2024 by Belinda Ream
Excellent service, knowledgeable employees. Clean, well organized store.
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February 2024 by Belinda R.
Excellent service, knowledgeable, staff, clean, well organized store. It's crazy that the rating on Yelp is so low, because everywhere else it's over four stars, and this particular, Lowes should be a five star.
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February 2024 by Sergio Rocha
Place where you have everything you need.
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January 2024 by J Krigsner
I called ahead because I needed to have some wood cut. I was assured that they cut the wood for free. I arrive to purchase the wood and have it cut. I speak to Mike at the front of the store when I walk in and I tell him I need to purchase wood and have it cut. He tells me that they will do 3 cuts per piece of wood. Ok great. I head over to the wood I need. Bo one will help me get the wood off the top of the shelf. Finally I get some help and tell the guy I need to have the wood cut. I am told that they will only do 5 cuts of wood TOTAL. Not 5 cuts per wood. But 5 cuts in all. I asked can I pay for the cuts. The guy tells me no, they don’t do cuts for hobby projects and that I can buy a saw and cut it myself. Well Lowe’s lost my business.My father went to the Lowe’s in port richey and they cut the wood for him exactly what I needed at this Lowe’s. I will be calling the corporate offices and making an official complaint about this location.
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January 2024 by Brenda Braddy
Awesome store!
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January 2024 by Sara Yager
Easy to find what we needed. Helpful and friendly staff. Quick checkout.
