-
August 2022 by Gary Ryan
To start, Shannon was amazing. Everything was smooth from purchase to install. I have managed many hotel renovations and the install crew was professional and the work was complete quality. You can't go wrong with Mark's Flooring!
-
July 2022 by T T
So in the beginning the floors themselves were nice and they still ate with some minor issues that I had a feeling we were going to have after they installed. There was one worker that came in the group that was loud, fighting with other workers, acted like he knew everything. Then all of sudden he just went crazy. It was like he was one something. He did disappear for awhile while the others were still in the house working. So in the last year I called back to see about getting another transition piece and spoke to some lady and gave here the info I was looking for and guess what she never called back. Then recently went to replace the carpets in the bedrooms with another company. And the transition pieces they put in were not even correct. To meet carpet to LPV. Also when I had another family member get LPV they actually put a coating on the floor before the planks and Mark’s Floors did not. I’m hoping I don’t have issues without this but I’m glad I went with another company for the carpet. If I have to replace the rest of the floors again I will definitely use a different company.
-
December 2021 by Mike Sindona
Shannon at the Winter Garden location was very friendly, helpful and professional. They have so much selection there of quality carpeting products. I definitely would recommend this store for flooring needs in the Winter Garden area over the big box stores.
-
August 2021 by ADM ADM
I recently had my floors done by Marks. Could not have asked for a better overall experience. Their pricing beat the competition hands down. Showed up when promised and their installers could not have been more professional. They move furniture, which is very helpful.If you are looking to get your floors done, Marks is your go to company.
-
December 2019 by bob kuhfuss
They have a new name Great Lakes Carpet and tile. Great people Tony and Chris.
-
December 2019 by Dan Hicks
Good work. Good prices. Not good on follow-up. Guess we'll be using another company to finish the flooring inside and out.
-
July 2019 by Pat Honel Fogarty
We just had our whole house redone in luxury vinyl flooring. The installation was completed in 2 phases at our request. Both of the installations were completed by hard working, polite, and knowledgeable workers. We are super excited to be carpet free and grout free! Excellent job by Mark's Floors!
-
June 2019 by Jake Eschelweck
Awesome place. Great family atmosphere. Being a masculine guy that doesn't like to accept the fact that I couldn't do flooring myself, Mark and his staff really went above and beyond to make me feel comfortable, and made the process of flooring my new house amazing. 100% recommend.
-
June 2019 by Maria N.
Watch this company they are not what they claim to be,,, We have been using Marks Floors for almost a decade all was good until my last project. The subcontractor they hire are not vetted , competent , not honest. The crew they called themselves "floor essentials" showed up and my job very unprofessional playing loud music , cursing etc,,, I had contracted out a large job and paid top price not questioning the pricing since I have used Marks in the past,,, The crew tried not ripping up the old flooring I paid to have removed and lay over it, they broke my closet doors and mounting hardware, they shot nail guns at each other while in the job leaving nails sticking in my sheet rock all over. When I saw them packing up I asked if they were going to Re Hang the doors the response from the crew was "f**" that that's the painters job. Thinking that Marks Floors would want to know about what an unprofessional job their subcontractor was doing I contacted Shannon at Marks Floors ,,, Here's the most shocking part when I called they said they just wanted to give me back 900.00 dollars because they were busy and didn't want to come look at the poor Workmanship. I was very surprised I have spent almost 200k on various projects over the years with them and this was their response. In disbelief I went to the office, when I arrived an older woman In the office told me to get out or she was calling 911,,, I was completely shocked a company that I had done business with for such a long time was acting in this way. This being said I did some digging into the sub contractor crew mark sent on my job this was 10 man crew ,,,,,,Turns out they had no workers comp insurance on my job ,,,, Marks told me they are exempt clearly they are not,, The good part of this nightmare Is I got to find out just how much Marks was overcharging me. I went to Pro Source in Orlando got the Floors for less then half of what Marks was charging me, they recommended a sub contractor crew who was legal and friendly. A 8500 dollar job Marks floor quoted me ended up costing me less then 4500.00. Marks Floors is a rip off who uses sub par sub contractors and doesn't quality check their work stay far away from these thieves
-
February 2019 by Irene Nogueras Garcia
They have a beautiful selection of rugs! So many colors & design styles to choose from.
