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February 2024 by Carter A.
People need jobs so why is Walmart not hiring to fill slots? There is no one available to answer phone calls. Waited over 1 hour for someone in the automotive department to pick up and assist with an oil change scheduling. The same thing goes for the pharmacy department. This is sheer disrespect to the area. This is hood rat treatment and this is NOT THE HOOD!
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December 2023 by Ciesta C.
I was shopping at this particular Walmart on New Independence in Winter Garden, my clothes was damaged by bleach that was spilt on the shelf and I was told by Walmart that it was nothing they could do because they didn't know it was there. One of my favorite outfit ruined! You just lost a customer Walmart!
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November 2023 by Emma C.
Even though it isn't a horrible Walmart it is consistently bringing out groceries late for pickup orders by absurd amounts (30 minutes.) They have a wide variety of stuff but it isn't anything you could find at any other grocery store. The value is pretty good although ice cream is constantly frozen and chips and stuff are not filled to the point they should be. One time we had a bag of croutons with only 4 pieces in them. Overall an average Walmart but do not recommend for pickup orders.
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November 2023 by Austin S.
How DARE the woman at the dentist office say "only mom can come back" when both parents stand up who happen to both be women, making our sons first experience at the dentist the exact OPPOSITE of what we needed which was a calm, SUPPORTIVE environment. HOW DARE YOU!!! I respect only one parent being allowed back, but you should say only one parent can come back.. you were inconsiderate, rude and incredibly disrespectful. And just because I chose not to make a scene in front of my child does not make how you treated my family this evening OK whatsoever.
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September 2023 by Lidia C.
Thank you Walmart Management and the entire team who have really done a great job since the new revamped management who are seeing how important it is to have live registers open for people who have a handicap. Going grocery shopping is hard enough. And using self checkout is extremely hard. Everything at this Walmart has changed! To finally be able to use a live registers and be greeted by a smiling associate made my day. I love the changes made and the point of service checkouts that have been beefed up with real humans. Helping the elderly and handicap with grocery bagging as self checkout for many people like me is unpleasant and turns into an ugly pain flare that lasts for days. I even received help getting my groceries in the car. All you have to do is ask. I love the changes and thank you Walmart for recognizing that customers have limitations. And monitoring your registers with peak times. I thank you for your kindness and smiles ! I know all of you work hard. I love the new and improved service!
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August 2023 by chloe k.
Worst experience ever for pick up. Excessive wait time, AVIOD THIS LOCATION!!! Had to come back later because they took to long.
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May 2023 by Hamid K.
Yesterday (May 19, 2023 at 5:50 PM) I visited the super Walmart store at 16313 Independence Parkway in Winter Garden, Florida to return a wrong size pipe attachment. The person at customer service, Michael "Team Leader", was facing away busy working on a computer trying to figure out something for his other Walmart colleague. The colleague, who was watching him noticed me in the line and informed Michael who turned around... looked at me and said he'll be with me in a moment. I agreed and stood there waiting for minutes while Michael was not able to figure out whatever it was on the computer. Eventually I asked him if he could call someone else to help me. He said everyone is busy and he can't call anyone. I asked if he can call a supervisor who would be able to call someone. He said he is the supervisor. I asked "surely there must be someone higher than you who would be able to do that so I don't have to wait so long. He said the manager is not in store and there is no one higher and he turned around continuing his work on the computer. After waiting a little longer I called him: Sir... "no response", Sir... "no response", Sir [louder]... response was "I can hear you, you just have to wait" while still his back to me. Sir it will only take 10 seconds to return this and I've been waiting for minutes. At this point his colleague recognized that what they were doing is not as important for which to aggravate a costumer and perhaps his team leader's conversation with me while his back was turned to me is rude and demeaning, and left the room. Consequently, Michael had no choice but to turn around and tend to me. This young man's behavior was clearly disrespectful and deliberately done to show who is the boss! It is regretful for a large Walmart super store to a) promote a person who clearly has more worth for his "team leader" position than serving a negligeable customer who dares to demand service, b) fails to teach their associates that a store does not exist without its customers and they owe their jobs to the customers, c) allows a young junior to play power over the customers, d) leaves a large store like this one at the helm of a junior staff who is way too full of his management position.
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April 2023 by Sam P.
Worst "Pick Up" from parking lot experience. Makes you sit in your car for more than an hour. What's even more worst is it's not even first come first serve. I was sitting for more than an hour and a lady pulls her car next to me, waits for 5 minutes and when the guy is delivering in other car, she goes and talks to him, and after 2 minutes the guy comes back with her stuff. I mean what the heck, I checked in an hour ago and you're bringing groceries for someone who just showed up???? Called the number and shameless manager or whoever answered the phone, says your stuff will be there in few more minutes!!!! Are you joking? AVOID AVOID AVOID this location at any cost!!!! This place is being run like wild Wild West!
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January 2023 by Laura G.
This is the nicest Walmart that I have visited. The store is very clean and organized. There was a shortage of staff but that seems to be the new norm since Covid. I stopped in to purchase some spray paint and accessories to decorate for a party. Amazon was helpful but I needed to verify colors and size of items. The quality of my purchases was exactly what I expected for the price point. There was plenty of inventory and it was convenient to find so many different items under one roof. Self checkout was a breeze and the carts were clean.
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November 2022 by Sandy P.
Don't waste your time on their Black Friday Nov 7th .....I waited and placed an order for the 55 inch TV they had for $188 I waited and waited the I called and was told it would be positively be delivered the next day by 8pm my husband and I waited nothing I just called and now they are telling me I have to cancel my order because they ran I asked for a manager and he was very rude and because I said that's bullshit he said he would hang-up on me then he canceled my order I'm so angry right now its not my fault as the customer they ran out its the person who orders the product for Walmart they don't even make an effort to substitute anther TV Walmart has gotten worse as it has gotten more popular for low prices they have taken most all the cashier's and make you ring and bag your groceries next we will be paying for parking and putting a quarter for getting a grocery cart like Aldi...don't fall for theirs Black Friday Lie.
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August 2022 by Robert Bobby Williams
Horrible store. Treat people like slaves.
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August 2022 by Marla Flower
Otimos preços bom atendimento e produtos de boa qualidade
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August 2022 by Samantha Reed
I put in a pickup order this morning and the shopper did an excellent job of finding my items and getting everything together.
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December 2021 by Asia America
One of the best Walmart in the area,clean well organized. I love this store.
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November 2021 by Jill B.
I stopped here for gas, wanting to get a bit away from Orlando. The area was really nice and the gas station was very popular (could use more pumps). I ran into the store for some road-trip snacks and this Walmart was exceptionally clean. Even the bathroom was surprisingly clean for a Walmart. My only complaint is the purse hooks in the stall were over 6ft high.