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November 2023 by Fuad S.A.
Good store, but they are not so good at boys' shoes (or boys' anything). Last time (Oct. 23) we tried to buy jersey pants, but they were so tight specifically at the legs that it was uncomfortable to wear them. And the selection of shoes was even more limited than in 2022. Why is that so, for such an expensive store? My impression is that they are getting worse every year. No point calling itself a "factory" store, except for marketing purposes of course.
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November 2023 by John O'Connell
Busy, not always bargain, but if you look around you can sometimes find something
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September 2023 by richie rosario
This store won’t honor prices? I grabbed a sweater off their clearance rack by the fitting rooms with a small orange tag that clearly said “Retail $85 Our Price $18.97” and the rack itself offered an additional 30% off. I get to the register and it’s ringing up $44 and they’re doing nothing about it so either their taxes are ridiculous or they can’t read. Another sweater was $40 on a rack with just about 500 others just like it that said extra 50% off. They rang up full price so I made them aware they have an entire rack with what I saw. I walked out of the store empty-handed with nothing honored. They have really good sales but what’s the point when it rings up differently at the register and they’re just gonna look at you like “so are you paying for this or not?” FOH.
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September 2023 by Riley Ashton
I would give zero stars if I could. Someone is up to some fishy business here. Twice I bought something online that did ended up not fitting and decided to return in store instead of shipping the items back. Both times, the store refused to refund the shipping and sales tax or refunded a portion of the sales tax. Once is a fluke. Twice is a pattern. On one return, they were unable to refund the tax paid because it was "tax free weekend". Huh? So who is getting that left over money then? And they "never refund shipping" despite the website saying otherwise. The short, spicy manager angrily said "why is this such a big deal" when pressed about the sales tax discrepancy. I dont want to make a forced donation to a multimillion dollar corporation or the GMs pocket. I feel sorry for the kind associates who have to work in a toxic environment.
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September 2023 by Lou Bernardo III
I love my Nikey stuff but there is nothing. I couldn't find online.
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August 2023 by John Haynes
Great place, great selection, great helpful friendly service.
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July 2023 by reinaldo lopez
nike you really should evaluate your staff better than badI felt this time I was treated in the worst possible way, they had never made me feel so bad, your employee named Liz should check their moods and what a lack of professionalism on the part of that woman, hopefully this message reaches management so they can take corrective
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June 2023 by Lynn Snow
Staff is very helpful but I was disappointed to find I could purchase the same shoes on the Nike app for less money
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May 2023 by Capricorn
Dear District Manager,I visited the Nike store at Winter Garden Village in Florida today around noon and was disappointed with the customer service I received at the register. The staff member who assisted me seemed disinterested and showed no signs of friendliness or engagement.From the moment I approached the register, the staff member was dictating her words at me and did not make eye contact, which made me feel unimportant as a customer.Overall, I was dissatisfied with the customer service I received at the Nike store in Winter Garden Village. The staff member at the register was indifferent, unfriendly, and seemed disengaged from their role as a customer service representative. I left the store feeling frustrated and disappointed, and I am hesitant to return in the future.Thank you for your attention to this matter.
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May 2023 by Kilson Hidalgo
Good customer service, and good prices
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April 2023 by Maddox Reich
Amazing selection and the staff was very helpful and the clothing selection was very good today
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April 2023 by Guy Gissing
Great store. Very helpful assistant Xavier at this store. Lot's of discounted items.Bought two pairs of trainers for less than half the price I would have paid for them my home country.
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March 2023 by donald wallace
It has some kool stuff, but it could do with some more of my shoe size(14).
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February 2023 by Travis Bruehl (KN4DQE)
I don't know how this place continues to get orders wrong. Every time we've been here we eat in, and every time they can't get the order right. I wonder how many people going through the drive through are missing items that they pay for. Management needs to do a better job with their crews.
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January 2023 by DJ Stalker
Love this store. Always clean. Friendly staff and I always get good shoes
