-
September 2023 by Peter Gibson
I love going to this location as I am able to get in and out with minimal wait.
-
September 2023 by Victoria Reviel
Great experience and results back that day!
-
August 2023 by Nicholas Czerkies
Edited to 5 stars because the experience at the location could not have gone better. Check in staff was great and phlebotomist was exceptional!Original (pre experience):Phone number doesn’t work. No hours listed. Called the hospital operator twice. First time connected me to the actual lab techs office who didn’t know the hours of operation (I honestly didn’t expect them to, these are the lab technicians, not the phlebotomists). Second call transferred me to an unmanned guest services desk. Website say’s appointments can be made online. Negative. MyChar says appointments can be made in app. Also negative.I’ll be happy to change my review after actually using services but the appointment and information process is broken.
-
September 2022 by Joel Cook
Very friendly, efficient and fast.
-
March 2021 by Marjorie H.
This location is at the Orlando Health Hospital in Horizons West. They are located inside on the first floor. Check in was very easy. They were quick, professional, and made the process go smoothly. They get 4 stars. The actual lab part is where they lost stars. I know I'm not an easy person to get blood drawn. I warned the tech, but was definitely brushed off. I told the tech that they got one chance. If they couldn't get it right the first time, I physically can't handle multiple tries. Well, they missed. After spending a long time trying to find a good spot, in both arms, they missed. Needless to say, I got poked, but they were unable to draw the labs. Loss of 3 stars. I was advised to go to another location to get it done. Plus 1 star. They knew they weren't going to be able to help, so they found a solution. Also - to whomever keeps the temperature set in the lab first thing in the morning, you have it set way too high! The hot air blowing did not help with the entire situation. It only made it worse.
