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April 2024 by Kaylie B.
Honestly, was not going to leave a review until this PetSmart location called me this afternoon. A few months back I dropped my small dog off for her express grooming appointment. The express appointments usually take around 2 hours. They forgot about my dog and proceeded to tell me the appointment was never booked as express even after I called to confirm with the location. When I finally was able to pick up my dog four or five hours later, she displayed behavior that indicated she had been physically mistreated. This was then confirmed by her vet the following day she was displaying signs of anxiety and more than likely "aggressively grab by her scruff" (which is not something you should do for full grown dogs as it could cause spinal or neck damage). I had called to complain to this PetSmart location about the situation and nothing was ever done. Today they proceed to call me to ask if I will be brining my dog in for future grooming services and when I informed them I would never be brining my dog back to this location the employee laughed then hung up on me. If I could give them zero stars I would. Unprofessional employees absolutely disgusted by the entire situation.
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February 2024 by Ed Alonso
Friendly staff
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February 2024 by lissette cabrera
Wasn’t greeted waiting on my dog 4 groomer available. Groomer was being very rough with another dog. Dog hung from the table because the groomer was so rough pushed dog off.
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February 2024 by Sandy Underwood
Love this place
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January 2024 by Scott Needham
Friendly staff always willing to help my family with their pet stuff
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January 2024 by Ogor's Fitness
Crickets for lizards.... its a great place and service is excellent!
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January 2024 by Tina Moulton
Had just what I wanted
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January 2024 by Alvaro Lajusticia Junior
Very complete store with exotic animals
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December 2023 by Georgia Lane
Had a lot of fun looking for my pet treats and snacks. They have a wide variety. And there's so much cheaper than a lot of the stores I've been to lately. Thanks PetSmart
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November 2023 by Angelina Walker
Marissa M always takes such a great care of my dog Coco! Always attentive to our needs. Love it!
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November 2023 by Paula Mayo
They did an amazing job on my dog Moose. He looks pretty dapper in his moose sweater!!
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November 2023 by Nichole Lane
Incredibly impressed by the service and expertise of the man working in the fish section. He went above and beyond to help me prepare for our new pet and explained in detail the best ways to care for the tank.
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November 2023 by Tiffany S.
Our dog has been seen here several times before. He is an old dog but apparently between three months ago and now he has magically gotten to old for them to consider seeing. They recommended a vet or Mobile groomer. There is NO vet in the area that will provide grooming services. We tried every one that came up when we searched! And the mobiles can't take him cause of his breed!
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October 2023 by David Ethridge
This is my local pet store, so I buy almost all of my food, treats and litter here. Staff is very friendly. Prices are high, but I think that's the case everywhere. They partner with local rescue group Candy's Cats and have rescue cats available for adoption.
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October 2023 by Joseph Lewis
Logan is the best. Very knowledgeable and helpful. He spotted small holes in a bag of dog food I was getting and helped me understand that it could be a bigger problem than I realized, so I could get what I really needed. Thank you Logan.