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January 2024 by Char Jer
Very pleasant place to shop always.
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January 2024 by Susanne Clark
Started out having a great experience. The young Pregnant girl that helped me and knew exactly what I needed. She was very nice as well as the owner helped me find the other items I needed. I called ahead to make sure they took Google Pay and was told. Yes. get to the register to pay. And it tells me my card is expired.. Not expired doesn't expire till 8/2025. Try several times then the older woman says we don't take Google Pay. I said yes, you do. It's right there on the screen. Who did you talk to when you called? You didn't get a name? No because you take google Pay, it says so right here. I asked, do you want to take me to another register and try the other register. Maybe your machine isn't working? Then the other lady at the other register goes no it ain't us it's you. I said O k, I've used this card 3 times in the last 30 minute before I walked in. It's not my card I guess you just don't want my business and I left. When to the gas station a block away use my google pay no problem . It's a Shame I would rather give my money to a local business than Amazon,
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January 2024 by Nadgela Elie
Zero customer services it’s like you come to beg ,do not shop here ,the personal are rude,no education, my first and last time ?
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December 2023 by Karen Henson
It was great I always come out of there with at least one wig
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December 2023 by Angeline Simeus
I was taken aback by how much hair there is here! Wall to wall options! I was in a rush but they did get me signed up with their loyalty program, so I'll be back to see more of the inventory!
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October 2023 by erica carwise
great customer service... 1st in winter garden... friendly knowledgeable staff... great varietyEDIT: i had to lower my rating of this establishment. i still love the product selection and the reward program, BUT... it is BAD BUSINESS to not honor the hours posted online and on your door. i needed ONE product, that your store seems to be the only establishment to have. i tried to patronage your establishment at 7:55pm (i know. super close to closing, but i got off early from work, rushed there, just to try to make it before closing) only to be told that they shut down the registers 5 mins early because they figured there would not be anymore customers before closing. i was turned away at the door. i understand wanting to leave early or right at 8pm, but please either update your closing time to 7:55 or honor the closing time for 8pm.
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October 2023 by C S
I usually love this place but today someone was following me like I was going to steal. That was my final visit
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September 2023 by arianne cesar
DO NOT SHOP HERE! Their pricing is way off! For example the mielle products when compared to TARGET pricing is much less! If it was a $1 or so not so bad. But a $5 difference is crazy!Then my husband when to buy beard wash and the price on the shelf said $6 but got to the register and then the price is $10 for the same bottle. The excuse “the price is wrong on the shelf”!Also their return policy! I went to return a blow dryer and they called the boss for me to explain why I didn’t want it. The store policy says no refund (which is fine), store credit or exchange only with original receipt! Not explanation of why I don’t want your product to owner with an attitude.The lady at the register then proceeded to tell me that it’s bc of her that I’m getting store credit(the store credit that is clearly on the sign ?), bc they don’t give anyone store credit or anything. So basically the sign is a LIE TOO!I bought the blow dryer on the 9/8/23 and brought it back on 9/9/23 with the original receipt!The blow dryer had the number 2000 on it but when I further investigated it didn’t mean 2000 watts. I can’t blame anyone, the girl who helped me did the best she could and she was very nice. I just wanted the store credit period.
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August 2023 by Jerri Wheeler
I found everything I needed in this GREAT STORE! The people working were so helpful and kind, the store was spotless, and it’s now my “go-to” place for beauty supplies!
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August 2023 by Emily Ayyashi
The girls in there are so rude. They are so impolite and act like they have an attitude every time I ask for help. The store looks so clean but the workers need some home training.
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May 2023 by Trinity M
Terrible ownership. I wouldn’t go here if I was you. The service is awful and the supplies are limited. The worst customer service I’ve ever encountered.
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May 2023 by Sheenica Cotton
Management chose the right people to work this location I absolutely love this hair store. The staff is friendly and the prices are reasonable. If you’re in the area stop by and check them out.?
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May 2023 by Lori Wilson
I am a current chemotherapy patient and so my hair is falling out,I asked if I could get some help with a wig,Susan was so nice I asked her for a chair as I get out of breath easy,and she got me one right away I also had my 2 mom with me and she is 74,and so we asked for a chair for her,and she got us one right away,this place is a huge candy store for girls and women,if only I had a scooter,I could have spent hours in there,a fun place,so Susan helped me find a wig,it's long wavy hair caramel with blonde highlights,really pretty,and guess what it was 70.00 dollars and I got it for half of so I paid 30.36bwhat more could you ask for great, customer service, great prices,I will be back ,thank you Susan for making my first time buying a wig so wonderful
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April 2023 by Phay Phay
A wide variety of hair supplies are offered.I could spend all day in the store. Wish a store like this was in New Hampshire.
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March 2023 by It's Me
The staff are very ungrateful. Anyone of the minority race beware. I go into this store at least 3 to 4 times a month and spend over $300. I dug in my purse for my wallet and had the wig I was buying in my hand to go purchase and low and behold there was my picture on the front door saying I was stealing and caught by staff which never ever happened. This store is ridiculous I can and do pay for everything I use to buy there. And I f I did steal I definitely would pick a more upscale with better quality product. Never ever again I advise others to watch yourself if u feel the need to purchase anything out of this ratchets no good store!!