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February 2024 by Vicki Santo
I do all of my shipping from Stoneybrook West Mail Center. They are fantastic! Best customer service!
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February 2024 by Symons Family
We use this mail center for our business and personal mail. We rent two mail boxes with them. They are great, very easy and quick. Highly recommended
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February 2024 by Merly Lisett Esgro
Roy is the best . I opened a mailbox 6 months ago . I felt blessed, he enjoys talking to people . I like the fact that this business help to small business . I lost my key ? for my mailbox and today I was able to get a new key .
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February 2024 by Lidia Carr
Roy at Stoneybrook Mail Center is amazing! He was so helpful with all my paperwork copies he made for me and everything is fantastic. Even notarized paperwork and sent my important package all in within an hour. Kyle was great too. Customer service and help is a 10 plus. Must come here. Accepts UPS, USPS, Fed Ex, DHL. They have everything you need and will pack your items for you. Amazing job!!!
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February 2024 by Garrett Johnson
I had a great experience at this location. I went in for fingerprints and Roy made the process seamless. 10/10
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January 2024 by Erica Fiori
The front desk was very helpful with everything that I needed and I recommended the place
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January 2024 by Caro & Regie Alcuaz
The mail person who was there at around 9:20 on Dec. 30, 2023 insisted on the wrong amount of postage for mailing international postcards!He said that they cost $2.89 each and that this costs the same at a regular post office, so I would've needed 4 forever stamps for each postcard (he also gave an incorrect price for each forever stamp). I had already bought a booklet of stamps at a nearby Walgreens, so I just needed to know how many to put on each postcard.My husband had previously checked the USPS website and it said that an international postcard costs $1.50 to send. Obviously very different from what the mail person quoted. If he had only explained that the pricing was different from the regular post office, then we would've understood. We had to leave to catch an appointment so we didn't mail them at the Stoneybrook Mailing Center after all.Thankfully, we went to an actual US Post Office at Windermere after we were done and were assured that 3 forever stamps was sufficient to mail each international postcard - we had 6, so that would've added up.I'm not impressed with the ignorance the mail person showed. He didn't even carefully check for the correct info. I'm not sure what he was using as a reference, but it definitely wasn't the same as a regular post office's, contrary to what he said.
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November 2023 by Noah Martin
Would not except my package to be dropped off being USPS had already came and went so I will drive all the way to a post office instead since they cant except my drop offs I run a small business shipping items daily so this place is worthless for my small business to send packages
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November 2023 by Kelsey O.
USPS was closed for a holiday but I needed to get a pre-paid package sent out asap - can't believe I've passed this place so many times and never realized it was right there!! So easy, so helpful, and moreover, so SIMPLE. I can't remember the name of the guy who helped me, but he was truly a lifesaver! This place is the best!!!
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September 2023 by Lidia C.
I love this place. So very helpful. And packing a guitar to ship and a drum. The customer service is so helpful! This is my go to place. I appreciate all the hard work you do for customers with all their shipping needs. And everyone there is so nice. Everyone is greeted and I am extremely happy to find a place where customer service is such a welcome . Good job. Please keep it up. You all work very hard and I can't thank you enough for all you've done wrapping up items with great care. I'm so happy to have found a shipping place that is extremely nice and did such a great job shipping 2 guitars. On different dates. Everything went perfect.
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July 2023 by Jason Rose
Charged me for a box to ship a gift via usps. I did not pay for tracking, and the employee did not box or label my item while I was there. Package never arrived to the destination.
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June 2023 by Karim Premjee
A place to get nickel and dimedUse other places, that don’t charge ridiculous fees for services that should be provided.Funny thing is, they won’t say a word about charges until after they offer services.Avoid this scamming location at all costs.If I could, I’d give 0 stars
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April 2023 by Sandybel Sunderland
Super nice owner- mailed an odd dimension package of 78” in length and only 12” around with a fire contact staff of mine inside and it was only $60. LIT!!
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April 2023 by Alyssa Perez
Worst service ever one person and super rude. Working on fingerprints and pictures while there were numerous people waiting. I asked him a simple question and super rude well you need to wait your turn. Never will come back there again.
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April 2023 by Debbie Singer
Great customer service, every mailing option I need, and extremely accommodating hours.
