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April 2024 by Max M1976
I dint know who the owner of this franchise is... but know this... the online/mobile orders are always, 100% wrong. They just DONT CARE. there, that's all.
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March 2024 by Tracy M.
The young man in the store tonight wasn't welcoming at all.I walked in he stood in the back, possibly on the phine. I asked if they were closed due the chairs being stacked on the tables @ 8:20pm. He didn't respond, finnaly he walks from the back and says, I don't have onion, I don't have lettuce, I don't have anything! Ok, thank you, was my response.I'm not sure if he didn't have anything or if he was trying to clean early and want to open anything else.Kind of disappointing.03/13/20248:20pm
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March 2024 by Tom T
Much improved! A week ago the old crew didn’t care about service and had bad attitude. New manager and crew have turned it around.
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March 2024 by Ethan G.
I have visited this location a couple of times for the past month and I liked it but today will probably be my last to ever visit this location! The staff was completely unprofessional, didn’t even notify the costumers they were running out of ingredients. Today they were running out of onions and lettuce but customers were notified half way though they had prepared the sandwich which I was not happy about. Without onions or lettuce, this doesn’t taste the same! I don’t even think they had A/C because the place was hot! Manager needs to take action. Now I know why I stopped going to subway. Customer service team all playfull not professional at all.
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February 2024 by Ariel Cappello
Store says they are open, no one inside, lights are all on, fans are on, no one picked up the phone. No idea why it would say they are open and not let customers in pass opening hours.
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February 2024 by Fiorella Izquierdo
Zack helped us out today and his service was more than amazing! I went with my grandparents and ordered a lot of things and he was very nice and payed attention to every detail. Food was great! I commend this location thanks to
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February 2024 by Christina Restrepo
I went to this location to buy a sandwich I had one in mind but apparently they didn’t have it was kinda upset however there was young kid there talk with curly hair his attitude towards me was very disrespectful and disgusted almost me felt like I didn’t want buy anything or talk to him he shouldn’t be working there at all he has no mannersKid-friendliness: Wont be going back
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January 2024 by Payal Murthy
Great customer service from Ela and awesome sandwiches. I have ordered food from here before and they have always messed something up. But this time not only were my sandwiches prepared exactly the way I wanted but I was so impressed with Ela’s customer service that I had to get her name to rave about her service. Definitely will be recommending to my family.
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October 2023 by Gloria Po
Wheelchair accessibility: Hay espacio entre las mesas, el area para ordenar y el baño es amplio
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July 2023 by NadjanetteLove_ 2021
I had ordered and met a wonderful General Manager I believe named Jeffrey he has great service and the delivery and execution is amazing he’s the only reason why I come back every time I can! :) OUTSTANDING!!!!!Kid-friendliness: Kid friendly language I love it here!Parking: Location is great and so is parking!
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April 2023 by amey kelkar
GOING DOWNHILL....Ordered online, picked up and after reaching home found that they made the sub incorrectly. I called them up and employee said he would make me a new sub correctly. Five minutes later, the manager Jeremy calls and offers me a side of sauce instead. I reject and he asks me to bring the incorrect sandwich to verify. I reach the restaurant, he inspects and makes me a new sub. NO APOLOGIES whatsoever. This is the 2nd time they have made an incorrect order and seems like lots of other reviewers have the same complaint. Used to be a great place, not anymore!
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April 2023 by Jessica
Worst online service ever!!! I couldn't get a refund because the manager was not in.
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January 2023 by Sammy Hashish
We all know how cheap Subways is with their sandwiches- it’s more like a bread sandwich!!! Went to the one in the Stoneybrook plaza and one scoop of tuna spread thin on a foot long- their specialty sandwiches say the out 2x the cheese which is a lie!!!! Haven’t been to subway in 2 years and never again!!! Also $14 and more for the foot long!!! Don’t be a fool go somewhere else
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January 2023 by Gullapalli Harish
It’s great experience especially Guinese guy treated well
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December 2022 by Douglas Garbark
First of all, the website was glitching and would not allow us to place an online order. Second, the bread selections were between white and wheat only. Extremely disappointed with the quality and we did not "eat fresh". The bread was tough and inedible around the edges on both our toasted and non toasted sandwiches. My son's sub was a total mess when we opened it up and there was more mayonnaise on the outside than the inside. I can't place my finger on it, but there was something definitely not right with the taste of my sweet onion chicken teriyaki. On a positive note, the black forest ham and veggies seemed fresh... chicken and bread not so much.