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August 2022 by Google user
The bank opens at 9 am so I got here at 8:45 and parked by the front doors of the building as I was the first customer here. I was told by an employee that I had to move my car from where I was parked to another location until they opened at 9. Then I could park there. There are no posted signs saying no parking or between the hours of. I find it incredibly rude to tell a customer they can’t park in that parking spot for 15 minutes what difference does it make if I’m sitting there until the doors open at 9 AM? I can’t park there at 8:45 but I can at 9 AM! Horrible customer service very disappointed
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May 2022 by Michael Say
The bank opens at 9 am so I got here at 8:45 and parked by the front doors of the building as I was the first customer here. I was told by an employee that I had to move my car from where I was parked to another location until they opened at 9. Then I could park there. There are no posted signs saying no parking or between the hours of. I find it incredibly rude to tell a customer they can’t park in that parking spot for 15 minutes what difference does it make if I’m sitting there until the doors open at 9 AM? I can’t park there at 8:45 but I can at 9 AM! Horrible customer service very disappointed
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January 2020 by H Candelario
Good Customer Service
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October 2019 by Ibraheem Insanally
Came to make a deposit in the atm and it doesn't have the icon...
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October 2015 by Stephanie M.
Never Do Business at SunTrust bank in Florida! If there was anything lower than one star, that is what I would give this bank. My mother-in-law passed away. We found that she had a small account at this bank. My husband is trying to help his dad, and he has worked for 6 months to get the tiny check sent to his father. Less than $100.00. To his dad, that is a lot of money. He has been put through step after step to get the money sent to his dad. He has done everything that was required. The check was to be sent after a 3 month wait. Now, his dad has a letter saying fees are being taken out because it is an active account. Her death certificate was submitted in June. This family has already been put through the grief of losing their mother. Now, they have to deal with this? Stay away from this bank. It looks like a form of elder abuse if you ask me. Please share this to make sure that this does not happen to someone else.
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January 2011 by Robert R.
I wouldn't mention if it they weren't so nice, but the customer service here is fantastic.
