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February 2024 by Fred ..
Tracy was fantastic. Not too many jewellers wanted to service my watch, but Tracy, who was the first to reply, did it for 30$. The very first estimate from a jeweller I went to here in my area wanted 450$ to rework the watch. I didn't need a rework. I needed a repair. Tracy did it and fast. This is my go to jeweller from now on.
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October 2023 by Arlene Victoria E.
The owner was very helpful and friendly. I brought quite a bit of my jewelries and watches that needed repair and battery replaced. Very with the repairs and reasonable price for repairs.
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October 2023 by Scott Glidden
Needed to go from a 14c white gold band to a platinum band because of skin irritation. White gold band is the picture next to the yellow gold ring. They look nearly identical.Pricing was fair, service was super quick, got it in on a Friday and picked it up on a Tuesday.We’ll be coming back for a matching platinum wedding band.Appreciate all the help!
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October 2023 by Kim Bianco
After visiting numerous jewelry stores, we originally ordered our wedding bands via an online company where we had a terrible experience with delivery only to receive rings that were not as advertised. We found the Jewelry Connection 1 week before our wedding. Tracy was able to get us the rings that we wanted in the sizes we ordered within 2 days. He was so accommodating and honest. The ring size that we ordered for my husband was a bit too large and after our honeymoon we took it in to be resized. Tracy resized the ring while waited. I highly recommend The Jewelry Connection and will use them exclusively for any of my jewelry needs from this point forward. Thank you Tracy for doing such a great job!
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September 2023 by Joshua M.
Awesome service! I came into replace a clamp on my necklace because I assumed it was broken. He was able to fix it without replacing the clamp, free of charge. Very friendly people.
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August 2023 by Gabriel Matias (ideages)
I bought a bezel from this store, and just a little after a month, parts of the bezel broke, I brought it back to repair the broken piece I know I have to pay but just need the piece repaired and the issue solved. the guy there starts arguing instead of looking to solve the issue. I don't recommend this place. I already have the Bezel repaired same day at Plantation Jewelers, totaly professionals, and they have great service.
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August 2023 by Luis Franco
I changed the battery in my Luminox watch, and in 2 of my wife's watches. The attention was very friendly, the service was very fast and still great cost.
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July 2023 by Andrew Magnotta
I went here to have a ring repaired and resized. The end result was perfect and the service and turn around time were phenomenal. The owner was honest, upfront and very easy to work with. I would highly recommend this store for anyone with jewelry questions or needs.
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May 2023 by Jackie V.
I needed a new battery for my husband's Raymond Weil watch and this place was the only one I found that did it in house. The gentleman fixed it while I waited. Honest shop that I recommend.
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March 2023 by Joe Aquila
My wife and I went to The Jewelry Connection for an anniversary/birthday gift. Tracy was exceptionally helpful, taking a very consultative approach to ensure that we got exactly what we wanted. He is upfront, honest, and values his customers. We would 100% recommend The Jewelry Connection to friends and family.
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March 2023 by West S
Absolutely the most hardworking and honest jeweler around! Whether you arrive by air, land or sea, Tracy makes sure you leave with a piece you truly love. He always has for us.
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February 2023 by M M.
Very helpful and knowledgeable about jewelry repair. Highly recommend. The owner was very nice
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February 2023 by John J.
I only had a couple of watch batteries replaced. He had them done in a timely manner. Even did a little extra to get one of my watch is working. Price was reasonable.
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February 2023 by Susan Botsford
Tracy is honest, professional and very reasonable. He is excellent at his craft. He helped me take three rings and update, rearrange and design them into a new wedding band and engagement ring. I love the design he helped me with. He does it all on his computer so you can see the results and price on the computer before he designs it.
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January 2023 by Laura G.
They have been in the area for over 21 years, do a good job and have a excellent reputation in the community. Over the years I have had a couple of necklaces repaired and a ring resized. I have always been pleased with their work and never felt that I was being overcharged. Most recently I broke a bracelet and stopped in for a repair. I needed him to replace and solder a missing gold link to the existing clasp. It took under a week and looked great when I picked it up.
