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March 2024 by Caroline Siurna
I called the shop to get our MGD in for a nail trim and gland expression. Michelle was amazing to get us in for the same day. We were asked to bring our proof of rabies shot being from Canada. Well, we forgot. Michelle was on top of it, and asked if our vet would answer the phone. Using our cell we called and with a quick chat with Michelle and the vet office we were back on track. Ashley came out to meet Lennox with such care and took him in. On a same day appointment fit in between others Lennox was in and out in no time. Thank you for the amazing service!Caroline
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December 2023 by Valerie Dalbey
Beautiful inside and out. Very clean. Staff is very friendly and experienced. CHARLENE is amazing. Pets love going to The Paw Spa ?
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October 2023 by Sury Vargas
My dog is a cry baby Nieve, and still they take care 9f her with love thank you jess
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July 2023 by AnnMarie
I called the shop and they gave me an appointment for 45 minutes later on a Saturday morning! Ashley and Eric greeted us at the front of the shop. Although I was a little apprehensive because of the outdoor pick up and drop off, I was extremely pleased with how Rusty my little rescue was brought back to me. He was all wags, smelling fresh, and a cute little tie to top it all off! We will definitely be back! Thank you!!! PS: Don't mind his haircut, it was done at the animal shelter...
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February 2023 by Melissa D.
My "dynamic duo" love the ladies at the Paw Spa! Two 70 pound Golden Retrievers.. tons of hair.. you get the picture!! They come home looking good .. smelling good .. and they ladies even remind me of our appointments because.. well .. we have crazy lives!! Yes .. their rates have increased but their service is living and caring! Maggie and Flash thank you !!
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October 2022 by Maria Rolon
I adore Charlene, she care about Dogs, and she is an excellent groomer. Give a change and you will never regret it
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October 2022 by Monica P.
I have been a loyal customer for years but the recent appointment has made me reconsider their service. My two small dogs went in for a full grooming and was so shocked and stunned when I picked them up to be told that an incident occurred with one of them and his paw pad was cut causing them to put a cotton ball and gauze pad on it. I was told that he kept moving and couldn't be still. When I took my boys home, I noticed that my other pup was limping to what I discovered a cut on his right hind leg. He couldn't stretch it out to be able to walk so had to limp. When confronted the owner, she claimed that she was not aware of his injury. I am appalled that I was given an excuse that my pup's paw pad was cut due to his old age and not being still. Meanwhile, he has been going there since I adopted him and was always being told how sweet and easy he is to be groomed. In fact, I was told by many occasions both of my pups are very easy. I have been referring a few people to this place and the same incident that has happened to my boys also happened to a friend I referred who recently took her dog there to get groomed. Watching my dog unable to walk as his paw pad was injured was awful. The owner's excuse for this was "accidents happen" and "his old age" is simply unacceptable. This place was fantastic four years ago when the shop wasn't so busy and they did a great job but in the last year or so, to say the least, they have not kept up with their services. Let's just say the referrals and my loyalty ends here. I don't recommend this place anymore. Overpriced for less than average service, lack of grooming skills and accountability is not worth it.
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September 2022 by Joseph Pannell
First time / now long time customer. I took our new BishonPoo puppy “Sandee” and loved our experience. I have only positive things to say from the initial call to schedule the appointment to Sandee being picked up. A staff member comes out to your car to get your pet and brings your pet to the car when done. Sandee will have the same groomer now for each visit. The pricing is in line with other groomers. We have two Shelties we will be scheduling with them also. Highly recommend.
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September 2022 by David R
Charlene is the most amazing groomer to have ever worked on our dog. We had taken our dog here for almost a decade. There were a few times I had to take my dog elsewhere to big box store groomers on Sundays due to work and life obligations during the weekdays and Saturday. Her hair was not well trimmed at those places. She was a tough dog to groom due to some behavioral issues. I really don't know how she was able to work with our dog so well - Charlene has such a unique talent and is a master at her craft. Thanks for taking care of my baby girl for all those years!
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September 2022 by Camilo Villarraga
My dogs love coming to see them all staff is great and friendly professional and super caring for what they do definitely some of the best
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August 2022 by Shaun H.
Charlene and her staff have been grooming our Golden for 3 years now. He loves her like shes his family. We routinely are asked where he is groomed because they know what they are doing and our dog looks fantastic! I suggest getting into a regular schedule with them. Our boy is groomed every other week.
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August 2022 by Imke Casey
The most passionate dog grooming service. Our Westie and Scottie love Charleene and Jessica.
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August 2022 by Jennifer Savino
This is a little hidden gem! It’s hard to find someone who won’t cut your doodle to look like a poodle! VERY friendly staff!
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June 2022 by Sandy P
I took my mini Aussie Kai to The Paw Spa today and I have to say I’m very impressed. Staff was super friendly, prices are reasonable and Kai smells and looks great!! Definitely going back. Highly recommend. You won’t be disappointed.
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April 2022 by Shelle Scheirer
So happy to have Marla back!! There is no one else I trust my kids with. I didn’t think I could ever drop them off somewhere for grooming since we were spoiled with Marla being mobile. But knowing I am dropping them off to someone who cares about them and loves them I can rest easy knowing they are in great hands! She has been grooming them for 7 years. It made my day when I heard she was back.