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October 2023 by Dionne Thomas
Nice people always courtesy ? and have just the right size truck I need. Thanks
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December 2022 by bailey dyer
Front desk lady extremely rude and irritable. Ask a simple question about the truck and was told " I don't know all the answers, I just rent trucks." Then said my question pertains to said truck. Manager step in and said I can ask that question and get a answer from the next U-Haul over. Very upsetting.
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May 2022 by Carlos Rodriguez
The Lady and Gentleman working last Saturday were very professional and very pleasant. Great customer service. I was helping my brother with his move and was pleased to come across nice customer service, which these days is rare to find. Thank you
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May 2022 by Lisa Scott
What happened to being kind? That lady that I asked questions to was absolutely rude. U-Haul you can do better
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April 2022 by Lisa C.
Absolute worst customer service ever. I went there this morning to purchase 2 picture frame boxes. I was pointed to them by her, evidently I did not look look in the correct place and once again asked where the picture frame boxes were. This woman (said she is the manager) began raising her voice and clearly displaying an attitude telling me I need to read the signs of where things are ":just like you have to read the signs in Walmart and Publix" I apologized and asked if she was having a bad day. I was clearly shocked by her behavior as I have been in the hospitality business for 40 years and know what customer service is. I told her that in business the customer is always right, she again said "not if a customer can 't read". I paid my bill and walked out the door. Never again uHaul, I don't ever need to be treated by an employee as rude as she was. I will be bringing my complaint further up the uHaul chain
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November 2021 by Tracey Anderson
Their customer service at this location absolutely SUCKS! If you have to call for any reason, they put you on hold forever and never take your call. When you’re in the store, they are rude and act like it’s and inconvenience to help you. I don’t know how this location even stays in business.
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October 2021 by Juan Jaramillo (David)
Thank you for great service Sarah! This a smaller store but all the essentials are here. Renting out an appliance dolly for $10 to avoid a $125 delivery fee.
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September 2021 by Juan Jaramillo (Don Juan)
Thank you for great service Sarah! This a smaller store but all the essentials are here. Renting out an appliance dolly for $10 to avoid a $125 delivery fee.
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September 2021 by richard barker
Very unprofessional and lazy. Never checked the truck in and asked me if I would open the back door and see if it was clean. F-
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June 2021 by Eddie G.
I have used this location twice in the last two months for U-Haul truck rental needs. Both times the checkout process was quick and easy and their customer service was excellent. I would recommend anyone to use this location for your moving truck needs.
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May 2021 by J S
The woman attending the front desk was annoyed that we had the gall to interrupt her day by dropping off a UHaul truck. I'm surprised that UHaul even gave the green light to this location considering there is nearly zero clearance to maneuver any of the larger sized trucks.We pulled our truck in, and before we were even greeted, the attendant said, "move the truck because you're blocking access to our storage location." I would love to do so if there was anywhere to put the truck! With other customers parked in the meager amount of space, forget even trying to move the truck into a spot.UHaul had a global outage which caused all internet and phone lines to go down with UHauls locations and services. Corporate UHaul said they would not charge extra to customers that were affected by the outage. Because of this, we were unable to return the truck until the morning after. This "business" overcharged us and, when confronted, claimed that they had no ability to fix the issue even though they were affected for over 12 hours by the same outage as all other UHaul locations. Nice try on stealing money.My advice: don't bother, drop the truck off at a different location.
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May 2021 by Daryl Jackson
I’ve been going to this location for a couple of years. I have not had one issue with the front counter or the people who help with hooking up trailers, etc.
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March 2021 by Yasmeen Brooks
Lady at the front desk was extremely rude and disrespectful...will never do business here again. Don’t go here ...there are lots of other uhaul locations nearby!
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September 2020 by Karl Hartung
I stor my things there nice clean places to rent people are friendly
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September 2020 by Clara B.
Can't say enough great things. From the lady on the phone who took my reservation that was so friendly and happy to the whole in office process. They were great. Showed me how to adjust things on the UHaul. Great place great staff. Highly recommend.