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September 2023 by Kathy Cames
Friendly, fast, fabulous service was my experience at the UPS Store at Hamlin today. I was greeted and asked what I needed today as soon as I walked in. All 3 people working were pleasant with the customers coming in while I was waiting on a fax to go through. Highly recommend!!
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September 2023 by Barbara DeGray
We just had a very positive experience at UPS in Hamlin. Priti provided us Notary services. She was super professional, efficient and pleasant. She and her staff calmly managed a high volume of customers during our visit.My thanks to Priti and the other 3 staff members.My thanks, also, to the many customers who patiently waited and received prompt services of Amazon returns and UPS shipping. The best description of the atmosphere was patience and efficiency.
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August 2023 by Jenipher Lleras
Thanks Xavier for your assistance today! I have to mention that I never received an excellent service as today. What a great employee, so kind, courteous and happy. He will put a smile in your face for sure. Everyone that works with clients must copy his actions and be more like him. I was very impressed how energetic he was doing his job. More happy employees please!
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August 2023 by Jenna Einhorn
Helpful, smiling, and efficient! I always have a great experience here, and Xavier and Debbie are fantastic! They are always going above and beyond and willing to help and I know I’ll be greeted with a smile and treated like a friend when I come in.
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August 2023 by Jacqueline Palacios
Pretty much every time I go here (which is often ?) Xavier helps and he is always so kind and patient. Even if I have 20 Amazon returns he takes his time and is always willing to help. It makes me happy that people like him work at this location!
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August 2023 by Kristian Lewis
Xavier was awesome at assisting me with an Amazon return! Very sweet personality and had me laughing! He’s professional and personable which made my experience so much better! Especially after visiting after a really long day. Thanks Xavier!
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August 2023 by Kimberly Covey
I just moved to Winter Garden a few months ago and Xavier has been such a blessing! He always greets customers with a big, warm smile while making Amazon returns a breeze. He is kind, helpful, energetic, usually singing, and ALWAYS goes above and beyond!!! I always leave this location smiling and feeling uplifted!!
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August 2023 by MARILUZ LUGO
TODAY AT 4pm i was given a five star service by the employee name KIM.Thank YOU Kim for helping me return some white rocks. You never gave up on my return.Furthermore; everyone working i witness them to be very helpful and polite to all the customers that enter the UPS store.
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August 2023 by N H.
I frequent this location many times as I have a P.O. Box and return my Amazon packages there. Note that there was a limit of two outgoing USPS packages that must be fairly small. Not sure if this is still the case but it was something that USPS requested as there must have been a high volume of USPS picked up here. The closest post office is on the other side of town so I totally get this. However, I have never had an issue most of the times I've gone with staff or with the packages. I'd say that there are days where staff may be having a bad day or extremely busy with the influx of people that they see day in and day out but this doesn't affect them from grabbing my packages, processing my Amazon returns, shipping any packages or answering any questions. The place seems to be kept clean and organized. Overall, this is a solid UPS Store location with good people working the counters.
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August 2023 by R C.
This location has terrible customer service. Staff is rude, always mad and not helpful. Great location if you live in the Hamlin area, however I would rather go any where but here, to avoid dealing with the staff. If they are the owners, they should address this situation ASAP. When asking simple questions the staff always have sarcastic and rude responses to each of the customers waiting in line. Its been like this forever. Not a good day or a smile or a simple welcome, from these people when offering customers a service.
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July 2023 by Lauren
The store was busy with Amazon Prime Days returns, but Priti took care of my return quickly and efficiently. She greeted me with a big smile and was pleasant and helpful.
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July 2023 by Kindness Matters
Debby from this location is so helpful! I had an issue with an Amazon return and she took the time to explain to me what the hold up might be. I had called Amazon prior to calling UPS and Debby was much more helpful and knowledgeable about my issue than the Amazon rep had been. My daughter and I visit this UPS store often and have always received friendly, speedy service. I’m happy this location is so close to our home.
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July 2023 by Milka Guilherme
Great service at the UPS Store in Hamlin! Xavier helped me speaking Portuguese, always willing to help and despite the volume of business there, they are very friendly. thanks
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July 2023 by Deven Deans
Xavier was very helpful and kind! He even came out to the car with me to help me carry in a large package. The whole team was working hard and polite and friendly. This is a great neighborhood stop for all your packing and shipping needs. Thank you to the great team!
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July 2023 by Sabine Filoni
Great service at UPS Store in Hamlin! Always a notary available, Chuck and Xavier are always happy to help and despite the volume of business there, are pleasant and efficient.
