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March 2024 by melina magliulo
Paula is not helpful at all.Bad experience.
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February 2024 by Charles McCarthy
Always welcoming, but hours of operation are dreadful!
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December 2023 by Sandy Mayne
This morning I stop by at Winter Garden post office & I rang bell twice & that lady is not friendly to customer, she said next time drop off your package on the table! She was disrespect with customer, she throw away my package on the floor & afrer that she back to backroom & say nothing or sorry. She need to be train again for a good customer service.
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December 2023 by Kyleeyah Webb
Staff is real nice and helpful . Not getting 5 stars tho because they don’t come back to lunch on time . Stood in the lobby almost 15mins waiting for them to reopen
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October 2023 by Cheryl Ann
I've been visiting this post office since 1989- they have been, and still are, extremely kind and helpful.Thank you all.
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December 2022 by Aries Vesuvius
This place is as lazy as a majority of the public post offices they’ve held up 1 of my items for about a week now and has made no effort to try to scan it to let me know that it’s moving
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June 2022 by pepperoni tony
sent me to a different post office even though I was told my mail was at this one, completely unhelpful. Honestly not sure why this post office even exists considering the abysmal hours and unwillingness to even try to help
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May 2022 by Dad's Home Movies
They will lose your package more times than not. I sent 3 packages on 3 different dates. 1 arrived. 2 got lost and they don't know where or how. They are so bad at their job. Horrible location.. use a different location. Others don't seem to have the challenges this branch does.
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May 2022 by Becky JS
Ok. I will admit that the elderly gentleman who USED to work at this branch was SOOOOO slow. However, in the past five months or so, the staff there have been great. Yes, there is only one register, but there are usually only a few customers. They are always friendly and they recognize and greet their regular customers. I rarely ever have to wait for more than a few minutes. You do have to be aware of the lunch break (10:30-11:30) and that they close at 2:30, but if you remember these things, then this Post Office is a great alternative to the chaotic one at Avalon in WG.
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December 2021 by Ar K.
client picked up the package 2 month but USPS never updated the trucking number, trying to call no-one unswers. opening investigation for lazy workers
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November 2021 by Lauren Wilson
Today, I spent the most pleasant few minutes in the post office I’ve ever spent, all thanks to Paula at the USPS in Downtown Winter Garden. It was clean, tidy and clearly well maintained thanks to the staff taking care of it. Paula was knowledgable, friendly and efficient and made sure I got set up with a PO Box and went above and beyond to ensure that I knew how to use it and that all of my postal needs were addressed.I look forward to seeing Paula and her team again. I hope they give this office more attention with funding and head count. Regardless of being SUPER busy, she and the other USPS employee cleaning and stocking were so friendly and accommodating. I look forward to returning to the same GREAT SERVICE!!! Thanks again to Paula and her team! - Lauren
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November 2021 by Shoelisima
Mail person looses packages regularly with no accountability.
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September 2021 by serge lainy
I never seen a post office so slow the staff so lazy they came from a hour break and still acting like the break is not over bottom line is this post office need a whole new staff
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April 2021 by Lauri Rose
Waiting in line and it hasn't moved in 15 minutes. The man at counter is so slow, and 2 postal workers loading boxes talking about how bad staff is and how someone was after her job instead of coming out to help. I've never experienced such poor service here before...
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March 2021 by Wendy Cheng
Um...(Covid: Staff was wearing mask and guests are required to wear masks to enter. I don't see the guy disinfecting between customers...)What?I moved my PO BOX to this location and had to go on site to complete my registration. I can see how the other reviews can be frustrated by the staff working behind the counter... I had my box paid for online and my form filled, so I just needed to get the keys and the number. He was a nice gentleman that was moving just a little slow. I was able to get what I needed to get from him... I do have to admit it was VERY SLOWWWW.EnvironmentLocated in the heart of Downtown Winter Garden, this is a very small post office with hours that I'm sure are not convenient to anyone! Seems like everyday is different hours and there is a lunch break and then closes at 2:30pm. They have the basic services available, but with the slow service, you may have luck doing a couple mins down to the next location.Niceness of the staffHe was a nice gentleman that I needed a lot of patience with. The line was just building and building... and he was just focused on me.DollarSame as all others. The additional price to pay is the time you will spend there... if you need to render services.Yes?I got my PO BOX there, hopefully I don't need to interact with anyone... I hope my mail gets into my box!
