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March 2023 by Ybk Tony
Worst experience ever. I went shopping for my 10 month old daughter about two weeks back and I was at self check out when I was approached by three employees two of them which was on the left of me and one came from behind on the right side of me. The two employees that came from the live assisting me with telling me that the self check out does not take cash and that I will have to go to a regular register with an employee. As I remind you employee on the right side from behind me really did not show her face until I turned around. I went pay for my things at the register as I was leaving the store while leaving the register that same employee that came from behind me at the self check out was there in front by customer service with her phone out recording and taking pictures of me. I left the store calling calling calling and calling HR don’t pick up or Walmart directories phone number doesn’t pick up the store is bias it doesn’t care about us customers and our voices . They put their employees before the customers concerns and issues. I went back to Walmart and I say morning to return item and to Voice my complaint to the management. As I return to complain and return my item the same female employee that was standing behind me the first time at self check out and Who I caught recording me was On the opposite side of the store or self check out this time as I return not on the original side when I first showed up was not even a 30 minute gap between the time that I was there the first time that I left my came back. As I return the Item I ask for a manager which DK some black guy with braids and glasses told me he can help me which I told him he cannot help me because I witnessed him walk towards the back with the female employee that was recording and taking pictures of me. I immediately knew what was gonna happen in the situation by us is that I listen to it cost me to listen to employee that is wrong. Employee that violated Walmart rules and policies. So Dk went to go get head Manager name Matthew short white guy. I also witnessed the female employee which was Cheryl haniff follow Dk to go see the manager Matthew. I recorded everything and how long it took for them to come back to me. They came to me Matthew and Dk, came to me and pretty much told me that there’s nothing that they can do they will look at the cameras but that’s about it. If I really want to take some action towards the employee I will have a go to the police what they did. I told Matthew the manager that that was harassment and As a customer this store we deserve something to be done. I called the police I wanna on the employee outside the store . The female employee and the manager DK walked outside and called the police on me for nothing. The funny thing is I was already talking to a cop outside the store already. Both Manager And employee Dk and Cheryl was lying to the police. The cops told them it’s nothing they can do about me shopping there. So the manager Dk asked if they can trespass me for recording employees was probably too besides Cheryl the one that was originally recorded and take a picture of me the one I was complaining about but nothing was done. So I’m guessing Walmart employees can do what they want whenever they want to still have the job or still be able to come back to work and not get suspended for violating Walmart policy. This Walmart is a sham I complain to the district manager and they told me they’ll call me back in two days let me know what happened. it’s been almost a week now still no call back . so now it seems like I have a go thirty minutes to forty five minutes away from my house to go go grocery shopping for my family when I have a Walmart five minutes right up the street. How is that fair I get trespassed for complaining about your employee when your employee was violating your policy and my rights but the employee is there working for you guys. I feel that the district manager that was on the phone with the manager Matthew the other manager DK and the employee Cheryl haniff needs to be fired they don’t do th
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March 2023 by Ja'von Adams
one of Walmarts employees was recording me one day that I'll showed up I complain about it I told the manager Matthew and the manager DK to check the cameras on their employee nothing was done. this Walmart should fire everyone and start over. ??? worst the kirkman rd Walmart.
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January 2023 by Wayne N. Kuran Jr.
very very por service stopped in this morning to pickup something for my launch 3 checkout lights on but only one person at them. the other two was by customer service talking the only that had somebody at it was having a problem. I waited OVER 10 MINUTES and still the problem was not fixed no manager to be seen. their focus needs to be us the customers not personal conversations. I left very unhappy with this location
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June 2022 by Marlyn L Mcnair
so sorry
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March 2022 by Paul Warren
Showed up at 7 am to get an oil change and tires rotated. Manager of tire center said that he only had 2 people and weren’t going to take cars today
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December 2021 by Asia America
One of the best Walmart in the area,clean well organized. I love this store.
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November 2021 by Jill B.
I stopped here for gas, wanting to get a bit away from Orlando. The area was really nice and the gas station was very popular (could use more pumps). I ran into the store for some road-trip snacks and this Walmart was exceptionally clean. Even the bathroom was surprisingly clean for a Walmart. My only complaint is the purse hooks in the stall were over 6ft high.
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November 2021 by Jeniffer Lopez
I just went there to do an eye exam at the vision center and I have to say the lady working there was super rude and I think she’s racist. I won’t ever come back there she needs to find another job it seems she hates doing customer service.
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October 2021 by Liz S.
Price good but so much confusion at the pumps...no direction. People pulling in all different ways.
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September 2021 by Phiny
Ordered some photos on 5/14. Was expected to receive the photos within a week. Never got a call or email to say it was ready. 3 weeks later, I tried to call the photo shop 4 different times, and no one picks up. The operator kept routing me back to the photo center, and it must have rung 100 times and still no one picked up. TERRRIBLE SERVICE. Do not recommend.
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August 2021 by Kim Alvarez
Its good but they don't care if they cut the photos very crooked had to ask them to reduce them
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August 2021 by Erin O.
Skip it. No matter how many times I go, employees with horrific attitudes, silent check outs, sitting on phone, no help, no acknowledgement I'm speaking to them. If you want unstocked shelves, employees standing around and huge lines while they spew hate everywhere, go ahead. I contacted Walmart numerous times, they don't care. Even sent pics. Skip it, you'll just leave disappointed. They obviously have no leadership.
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July 2021 by Phiny Suter
Ordered some photos on 5/14. Was expected to receive the photos within a week. Never got a call or email to say it was ready. 3 weeks later, I tried to call the photo shop 4 different times, and no one picks up. The operator kept routing me back to the photo center, and it must have rung 100 times and still no one picked up. TERRRIBLE SERVICE. Do not recommend.
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June 2021 by Marjorie H.
Unfortunately, no matter what time of day or who it is that goes in (myself or my husband) to refill our 5 gallon water jugs, something always goes wrong. If it wasn't for the fact that this location is close and has the least expensive water refill in the area, we would go somewhere else that won't make so many mistakes. This round our cashier charged me for 55 5 gallon jugs (I had 5) and was surprised when I told her the almost $80 bill was wrong. Of course at that point you have to wait for a CSM to come fix the mistake. The best part is watching the associates ignore the customers in the store. Offering a little assistance or asking if someone needs help would go a long way to help change the outlook on Walmart.
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May 2021 by Christopher Zenzel
I have had several bad experiences here and just want to leave them between me and corporate. Today was even better a person was too busy to park in a spot and choose to block handicap spots for their White Claw. I know I’m not a good person but here is another example. All so she could grab white claw.