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February 2023 by Hector B.
As a physician in the area I know all the inconvenient that my patients can have with corporate pharmacies. I've been working with Winter Garden Pharmacy for more than 15 years !!! they are amazing, incredible customer care, the pharmacist is extremely knowledge about your meds and they deliver the meds to my patients always on time !!! How convenience is that ?.
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January 2023 by Jason W.
I called today at 10:48am and spoke to them about transferring my prescription to them as my place didn't have it. Their response was, yes no problem and here is the cost. I call back to see if it is ready.... No sir we do not have that at all. Then why did you tell me you did a couple of hours ago.Their response sooty too bad... sadly disappointed...
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June 2022 by Diane Williams
They treat me like family and deliver my meds for free.
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May 2022 by Melissa Martinez
My mom moved to Florida two years ago and started using this neighborhood pharmacy. At first , everything seemed OK but she kept telling me they were ending her refills that she didn't request. they were giving her medicine before it was needed and during this, they were charging her! She didn't need the refills or the extras. She complained to that pharmacy after they charged her for a medication that she didn't request and they didn't tell her they were charging her. She is a senior citizen who is on a fixed income and they took money that she didn't have leaving her account in negative, she called the pharmacy and they reversed it and they said they would clear her balance as a favor to her. She agreed but also decided to switch pharmacies. Even after she switched ,Winter Garden pharmacy was still sending her medication that AGAIN she didn't request. And when her new pharmacy needed a list of her medication, Winter Garden wasn't helpful AT ALL. my sister went in person to the pharmacy to tell them to stop sending medication and they agreed AGAIN but yet continued to send medication!! On 5/2/2022, i personally went to the pharmacy and asked them YET AGAIN to stop sending medications. The woman at the front desk then told me my mom had a balance of $247 (a balance they told her was wiped out) and that they would give me a discount and only charge me $100. I paid the money because it was worth my mother not being harassed any longer. This pharmacy is a SCAM and shouldn't be used. They don't listen and they tell people they have no balance then when you try to leave they tell you, you have a balance but can give you a discount .They are filing claims for refills that are not even needed. My mom had so much extra medicine she had to get rid of things and she is being charged. This is unethical and disgusting.BE WARNED!!
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November 2021 by Joy W.
Adorable, small, personable pharmacy. The staff is helpful. They deliver! ( with card on file). There is a $1.00 over the counter and toiletries table that I get good deals at. They guarantee the best prices in west Orange. And I agree that they give that!! I just love the personal service. And delivery. Open on Saturday too! ( allot of smaller pharmacies aren't open on the weekend) Look for the blue roof!!
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September 2021 by Stephanie R.
The office I've worked for has been working with this pharmacy for many many years, they have been nothing but pleasant and very helpful towards our staff and patients.
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January 2021 by Diane Barton Williams
They keep track of your refills for you. They know who you are and they will deliver to you. They are a valued member of my health care team
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January 2021 by Mary Higgins
Best Pharmacy Ever!! I was unable to pick up my medication due to my hectic work schedule and they were nice enough to go out of their way and offer to deliver it to my workplace. I had been using them as a pharmacy for the past 4 months but hadn't used their delivery services, it was really nice of them to offer. Very friendly staff and efficient.
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January 2021 by Lynda Narain
This is the only pharmacy i know that goes out their way to make sure the Patients a re well taken care of so caring and trust worthy the owner and staff will help you as much as they can and what better than free house delivery!!! You guys are the best thank you for all you do!
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January 2021 by Efrain Vazquez
I wasn't able to pick up my medication because of my work schedule but they offered to deliver to my job all the way in Orlando. They were very friendly and accommodating.
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December 2020 by Lynda N.
Love that all the staff are very helpful. The pharmacist is so caring with the patients always willing to go above and beyond to make sure that the patient gets their medication! Thank you for all that you guys do I would recommend you guys to all my family and friends. YOU ROCK!!!!!!!
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December 2020 by Leigh Hight
Worst pharmacy ever. They made a mistake and forgot to bring my medication for delivery, after it took days to get a time sorted out because they wouldn’t work with me on delivery times because like most people I have to work.. so Five days later I am still without medication. They show up to deliver while you aren’t home to sign and only call when they’re right around the corner and don’t give you an idea of a time frame when they might show. After forgetting my prescription (100 percent their error, I confirmed my doctor send the prescriptions), they refused to work with me on times or days to deliver (again). Seeing as they were able to magically deliver the other medications on a Saturday, I would think they could do that again but apparently they stopped doing that in the five days. Couldn’t pick up because again, I’m working and they close before I get off. I will NEVER use this place and don’t recommend to anyone. My medication they forgot is pretty important. And they refused to be flexible with me for an error they made. And other people have the same issues.
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October 2020 by Ally K.
I take pain medicine for a compressed/adhered nerve, and I've been taking it for almost 3 years. I see a pain management doctor every 1-3 months and have had dozens of injections, physical therapy, and other treatments. Winter Garden Pharmacy said they "weren't accepting patients who take pain medications." What kind of absurdity is that? They don't care about your personal situation or the legitimacy of your prescription--they simply refuse to take any customer who needs pain meds. That's ridiculous. Please don't give this pharmacy your business; they don't care about you.
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September 2020 by Karen Henson
Vic and the girls at work there are always very kind and very efficient.
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June 2020 by Jackie Garcia
I’m so disappointed ☹️ Winter Garden pharmacy, treated me horribly. My doctors prescription, says plexion lotion. I was delivered SIDIUM SULFACETAMIDE 9% (CLEANSER) Again, The script, says PLEXION 9.8 (LOTION). The girl who answered the phone, was rude & disrespectful after explaining to her the issue. They don’t want to give me a refund of 90.00. They also refuse to issue the Plexion lotion, unless I pay the $150. I don’t know what to do. I asked to speak to the manger, and was told call tomorrow.
