-
February 2024 by Shadi Atallah
Jeff is one of the most professional manager I’ve ever met. The store has the best customer service in town.
-
January 2024 by KayKay I review
Always great ?
-
October 2023 by Di Gomez
Employee smoking right in front of the door, disgusting, I couldn't get in so I left, try to call but apparently he was the only one at the store since no one answered the phone. Your employees get paid to smoke outside and not to answer the phone?
-
September 2023 by Retricia Richardson
Was helped with all my auto needs for the day and Jeff was even kind enough to assist me with getting everything into my vehicle. Thanks you are appreciated!
-
July 2023 by Bobby Blair
Staff didn't acknowledge my presence at the counter, unenthusiastic and act like they don't like working there. I've seen this at other locations also.The store doesn't have a large selection of products. I'm going to try somewhere else next time.
-
May 2023 by G. C.
Wouldn't honor the price for gloved they stocked in a spot with a discount tag.
-
May 2023 by Gabe C.
Wouldn't honor the price for gloved they stocked in a spot with a discount tag.
-
April 2023 by Patrick anderson
Nothing like spending 242 dollars on a sensor, wait until next day when it comes in from a warehouse. Then find out it is not even for the make of my car , nor listed as a part for my car. Then get told it's electronic part no refunds. To sell it online...... I didn't even leave the store. Since the part looked nothing like what I had in my hand. So thier mistake is my problem.
-
March 2023 by tim walker
Always friendly always helpful.Thanks guys.
-
March 2023 by Neal Sine
3 times, looked on line found the part I needed. Went to the location to pick it up. They either don't have it or it is the wrong part.
-
February 2023 by Zach Moore
My mother's car battery terminal were completely corroded and needed replaced. Kyle was amazingly helpful and helped us get to Legoland. Thanks Kyle!
-
February 2023 by Matt Kershner
I went across the street to buy my Disc brake pads. Comparing like items, Advance was 1/3 higher priced.
-
January 2023 by TJ Sawyer
Clean and organized store. Jesus was very friendly and helpful
-
December 2022 by paul rodney
Purchase a battery about 6 months ago unfortunately the car did start yesterday so I took the battery that has 3 year back to store #9601 Jesus tested the battery for some reason tested ok,I told him that the battery doesn't start the car and I need to move the car so could he exchange it. He said due to companyr policies he can't I had purchase another battery put it in the car the started right up he saw and understand but I have to speak with a manager.This morning went to the store to see a manager (DESTINY)First of all I would to know when did Advance auto customer service fell to this new low,she has kid running around the store like a daycare she's wearing these dirty flip flops I didn't that's how managers presented themself NO customer service skills what so ever. Jesus was so pleasant and understanding. NOW I have 2 battery and can't get a refund or exchange. I understand companyr policy but there are times where common sense is use to take of a customer.
-
November 2022 by Jordan Faison
Destiny was delightful, very helpful, pleasant and knowledgeable. She checked my old battery and installed the new one for free! A great store