-
February 2024 by Charles Samuels
Great customer service one person working the whole day . He is so friendly very professional fast result . Thank you very much for your help . Five stars all around.
-
October 2023 by javier robles
My opinion I would not take another cell phone to get fixed in that location because when Karen put the new screen on my cell now I can't make phone calls or receive calls the screen goes black I got the receive and she said is a 6 month warranty but when I told her the problem with my phone she told me .what you want me to do Im the one ho pay one hundred and seven dollars for a neu screen is not even working.
-
October 2023 by Mark Loput
Great price Professional Service and very knowledgeable
-
August 2023 by Vicky Jordan
Had a warranty through Spectrum mobile saying same day warranty, when I got to the store the girl said oh we will have to order it and it will be a few days, ok I guess that's understandable.Got a call like a day or so later saying to come in anytime and we will fix your screen.So about an hour later I show up it was dead inside and the girl has a puppy/ dog holding it in the waiting chairs wrap in clothes/ blanket whatever, dropped my phone off and she told me 30-35 minutes ok great my day is busy so i did some stuff and came back, she tells me oh we got busy and she's still working on it. They are 4 people I seen working there, and the whole hour I had to wait on top of that was 2 people that came in.So it took a hour and half to replace my phone when I was told 30- 35 minutes, she kept playing with the dog which I don't even know why an employee would take their pets to work,Did not fully close the back saying it was a thicker glue they use. The case should close it.The case shouldn't close it you guys should do.I finally got my phone and drove half way to Auburndale to find out the girl didn't give me my stylus back so I drove all the way there walk in without saying a word she extends her arm with the stylus in it and says Sorry with a very snobby attitude, I just took stylus and left. Why didn't someone call me instead of wasting gas which is almost $4 gallon. They had my number and wasn't going to bother to call me to let me know, that's messed up, I guess playing with her dog is more important than customer service.I would rather go to Lakeland if I ever go back.
-
July 2023 by Ari S.
These guys were very fast and the staff were very friendly great service !
-
May 2023 by Jane Sasinek
The gal had a cheerful attitude, she was very professional and gave terrific customer service when I stopped in yesterday to get batteries replaced in my key fob I will definitely be back to this location!
-
April 2023 by Travys Carlysle
Clean store. Great customer service. Christina is Awesome ?
-
February 2023 by Pap Doodlisquat
One of the best experiences I’ve had with any repair service of any kind. My cellphone screen broke and was repaired perfectly. Efficient, friendly personnel, exceptional online appointment scheduling. In and out with no problems. Will return to them for repair services every time.
-
February 2023 by Julie Thomas
Great, friendly service. They were able to order the battery I needed, install it, at a very reasonable price. They even had the job completed 3 to 4 days before the original timeline.
-
February 2023 by Viviana Montes
Same day appt available almost immediately, friendly staff, the battery replacement was inexpensive to begin with and they also offered a 25% off coupon. I will be recommending them to family and friends and will be a returning customer.
-
January 2023 by Dairy Queen
Great service from this store every time I visit for business or personal items.
-
January 2023 by Regina Daniel
I am a frequent shopper at this location and I go here for two reasons. The knowledge of products and the staff. Their customer service is the way it should be everywhere. They always make me feel at home and treat me like they actually care. Amber is extremely knowledgeable and if she doesn't have an answer for me then she will find someone or somewhere that does. I appreciate this greatly and will always come back. It's not even close to where I live but completely worth the drive
-
December 2022 by Joy Alvarez
I signed up for the plan. Where are you get unlimited battery changes on the car keys and I really enjoy not having to deal with the hassle of getting batteries and doing it myself
-
December 2022 by Regina Arlene
I am a frequent shopper at this location and I go here for two reasons. The knowledge of products and the staff. Their customer service is the way it should be everywhere. They always make me feel at home and treat me like they actually care. Amber is extremely knowledgeable and if she doesn't have an answer for me then she will find someone or somewhere that does. I appreciate this greatly and will always come back. It's not even close to where I live but completely worth the drive
-
December 2022 by Eugene Stadnyk
Great, fast. Professional service from all employees.Quality products with good pricing. Thanks!