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June 2023 by Rebecca Brown
These people are the rudest women ever they act like there better than everyone and they are lowest of the low and and full of bitterness worst place ever don't bring your business here
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June 2023 by Auyan Y210
I had the great opportunity to be in that place for the first time and SARAH helped me a lot, I give them all the corresponding ⭐️
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May 2023 by Leiana Giraldi
There cheaper then all pawn shop..Everyone needs to go to the familia pawn in Haines City..you can get more anywhere but Winter Haven cash America...cheap cheap cheap
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June 2022 by juliez 00
Absolutely horrible service if you want to pawn something. They also give you garbage used electronics as well. I have bought a computer in this store before that needed to be charge in order for it to function, today I was selling a computer that didn't have a really good battery, but works like brand new and they couldn't even accept that. Honestly, really hate this place and do not go there if you are wanting to sell your items because they'll just sell it for a worse price.
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June 2022 by KEVIN T NOBLE
Customers don't come hereNot very friendly staff.They'll give you excuses.Not worth stopping here.
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May 2022 by Erika Villanueva
I was very displeased with the customer service I received today. I had to pawn my chain because of an urgent situation and was offered a $100 difference for pawning or selling. After looking at my ticket, they did not update my information either. They even referred me to another pawn shop because they couldnt give me what I needed, but unfortunately I had no choice at the moment.
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March 2022 by Ryan W.
Complete rip offs here don't do buisness with these shady a** people they are a bunch of crooks they sold my girl a broken bracelet she had to go get fixed they did pay for it but when she tried to return it they say it's .8 of a gram off the original weight so they can't accept it! Complete crooks!
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January 2022 by Shane T.
Wife pawned her diamond earrings here in winter Haven on 11/1/21 at a payment rate of $12.50 per month renewed 11/30/21 instead of picking up for $62.50 ..$50.00 plus interest of $12.50 .we paid the interest of $12.50 plus December 2021 interest in advance for a total of $25.00 to carry us until 12/31/21 so if we came back before December was over the interest would already be paid and the loan amount only would be due of $50.00. Did not return until 1/30/22 had her stuff in pawn 3 months at interest rate of $12.50 per month should have only paid $37.50 in interest plus the original loan amount of $50.00 for a total of $87.50. They overcharged to get the earings back by $12.50 and charged a total of $100.00 .tried to talk to them and explain that the math and amount for the contract time for 3 months was not correct and that they were over charging. They insisted on over charging to get the earnings back and we're not so sure the stones haven't been exchanged for different ones wife believes they are different. We are going to have the stones checked against the certificate of grade giving when they were purchased..would not trust this pawn shop and would not recommend using .
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August 2021 by Eric Monson
Friendly, attentive, and although a bit "empty" from what I assume is the result of the pandemic, was able to get a great deal on a power supply for my son's gaming PC. Definitely recommend.
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May 2021 by Adventure With the Riveras
Everybody I am still in the chain o plaza decided to visit the pawn shop there I only could take or was allowed to take pictures on the outside so just to let you know there's a pawn shop in this area I can't say much about it due to the fact that I would not allowed but look up the area they might have some pictures there . So this is Johnny talk to my next adventure where would it be I have no idea make sure you go to my Facebook adventure with the riveras followers to see where our next adventure will take us.
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October 2020 by Mike Popadak
Great place,Great service.Nice people.
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September 2020 by Bronson Leuteritz
There nice and i think its a really cool cause there very nice and under standing
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April 2020 by deshaun hines
Doesn’t answer the phone
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January 2020 by Kelly C.
Rude sales reps and lack of customer service. Shady business and lack of overall compassion for customers and people in general. They are the bottom feeders of the planet. Stay away at all costs!
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January 2020 by Melody Kahle
I would leave 0 stars if i could i am disgusted at this place i bought my son a christmas gift here and it doesnt work and they said oh well there is nothing they could do about it i will never shop here again