The Winter Haven Home Depot is a helpful and accommodating store that offers a wide range of tools, appliances, outdoor furniture, and building materials for residents. Customers appreciate the store’s exceptional service, with managers like Peter and Claude going above and beyond to assist, even helping with large equipment setup. The staff is knowledgeable, especially in the hardware department where Ms. Heather provides expert advice, such as recommending the right product to use on key locks. The store is also attentive to customer needs, with efforts to improve accessibility in the bathroom area for handicapped visitors. Garden department staff, like Mary, are friendly and eager to help, offering useful tips and guidance. While some customers find the flower selection limited and wish for more assistance with loading heavy items, overall, the store is valued for its helpful staff and willingness to assist with various projects. The Winter Haven Home Depot aims to support customers with quality service and a broad selection of home improvement products.
Michelle with the white hair at the Winter Haven location was such a great help. After many mishaps with renting a box truck with other locations, she made it happen for me same day. She rocks!
June 2024
Great store, knowledgeable staff, ran by a great store manager Kathryn!
June 2024
I'm handicapped and then I found this in the handicapped bathroom stall. And it took a long time for me to get my wheelchair halfway into the next stall which was not handy capable and it took me I'll even longer to get my wheelchair out because I had to wedge it where I could transfer from the wheelchair to a clean toilet
