-
November 2023 by Matthew Roe
I was in the market to trade in my car for a pickup recently. I went to a few dealerships in hopes of test driving an f150 Tremor. The first dealership I went to the staff were subpar and made me wait for 2 hours before telling me that they could not locate the vehicle I was trying to test drive. After a week of poor communication with them I looked elsewhere. I went to Chuck at the Winter Haven Ford the following weekend to be greeted by a friendly, and not overbearing sales staff. I was immediately shown and test drove the truck I ended up buying not 2 weeks later. I fully recommend this dealer and thank Chuck for his excellent service.
-
November 2023 by Melissa Lusk
I have worked in the auto industry for many years and hands down this was the best car buying experience I have ever had! Ron and Kelwin in Sales, Chico in Finance and the T the General Manager all were amazing! Gr8 overall experience.Services: Vehicle safety inspection
-
November 2023 by Kevin Roggen
No pressure sales. In and out super quick. Had the vehicle were looking for in stock. Great popcorn! Our sales man Ryan took care of all the details, this is the second purchase with Ryan and this dealership in the last 2 months.
-
October 2023 by Josue M.
Called for the service department three times to get someone on the phone. Just for this "Service department Supervisor" to tell my wife he didn't know what any of the check engine code she was giving him. If I could give a negative zero stars I would. How are you a so called "supervisor" but don't know your job. Meanwhile my wife vehicle was not moving while on drive after she pumped gas. I understand you might be busy but take time to listen or act like you care? Where has customer service gone to these days? He was in a rush to get off the phone I hope nothing happens to the car. BTW they didn't have availability until after Halloween. But my wife uses her car to go to work and bring our kids to school. But I guess that's not a big deal that the car wasn't moving on park.
-
October 2023 by Mike Wilson
Came looking for a truck and left with my dream!!! Everyone was awesome, very helpful in the process! Big Thanks to Kelwing Natale for helping me get my dream truck! And a special shout out and thanks to Victoria!! ⭐️⭐️⭐️⭐️⭐️⭐️
-
October 2023 by Barbara Falcon
Mike K and Joe G, were great, they made my experience easy. I drove from Charleston SC to go pick up this bronco that I had been wanting. All my questions were answered and there were no money issues either. I felt very secure with my purchase and they were very honest. Which is a rarity.I have purchased many cars and this was by far the easiest.Thank you
-
October 2023 by David Gil
I was on the market for a new car and shopped around other Ford dealerships in central Florida. Doing business with Jarret-Gordon, and specifically the salesman Jeff Ryan, was a breath of fresh air. Jeff was straightforward with the pricing, quick to respond, knowledgeable and appreciative of my time. I set up an appointment to check out the car and Jeff was waiting for me at the front door with the car ready to go right on schedule. They earned my current and future business without a doubt.
-
August 2023 by Ethan W.
The team at Jarrett Gordon Ford in Winter Haven went far and above any expectations and service I have ever received from a Dealership. I didn't think it was going to be possible to get into a brand-new Ford Maverick Lariat Hybrid due to my credit and Chico in the Finance office made it happen with minimum money down. There was no mark up on MSRP which most dealerships are marking these trucks up 8-10K due to the demand. I got the welcome call from the finance company today and I love the truck very much as well as the 43 mpg. I also delt with a sales rep named Manuel and he was really great and professional. If you are in need of a vehicle for a reasonable price, have back credit, and think it is impossible Chico in Finance may be able to surprise you. Thank you, Chico and Manuel, for all your help and going the extra mile here. You have made me one very happy customer!
-
August 2023 by Bryan Tran
Had a wonderful experience at this dealership. I inquired about a used F150 the pervious day. Chuck Watson quickly responded. I went out the next day and sat down with Chuck and he worked out a deal with me and got me the truck. He got the truck freshly detailed and a full tank. Jo their finance guy was also really helpful with the deal. Overall had an amazing experience at Jarrett-Gordon Ford at Winter Haven.
-
August 2023 by Samantha Burgess
Fastest, easiest car buying experience ever! Had a small window to get paperwork done and get kids to practice both Manuel and the finance manager made it happen! Both very knowledgeable and friendly as well.
-
August 2023 by Vanessa Houck
JGF Winter Haven made my experience simple and stress free. They honored my discounts and gave me a fair-trade amount on my previous car. It was so easy!! Victoria always was there for me and never made me feel uneasy. She made me feel like I was important and is a true gem to the dealership. Thank you to all the people and the super nice finance manager who also was very patient and answered all my questions and made me feel important. I will be spreading the news of my awesome experience. I will be back and sending family there for their needs. Thank you all!
-
August 2023 by Rich Shepard Music
I had an amazing experience at this dealership. Everyone was polite and professional and the entire purchase experience was quick but very thorough. I want to thank Mike, Jeff, and sales manager Tim for helping me get the car I wanted at a price point that worked for me.I highly recommend them to anyone looking for a car….new or used they will take care of you!
-
August 2023 by Captain Bridger
Ms. Victoria was an absolute pleasure to work with. She took all the stress, pressure and “dealership games” out of my experience. She got my wife into a new car and she did so great with her that she brought me in and walked out with a car same day. 100% the best car buying experience I could’ve asked for. Tim in the finance department was a very easy going part of this process too. Very understanding and helpful to make sure we walk out happy. You guys rule. THANK YOU!
-
July 2023 by Priscilla Hover
We recently purchased a new F-150 and needed the bed sprayed with liner. They made the appointment and dropped our truck off at our house after service was completed. We worked with Archie who was very informative and responded promptly to questions and updates. We are very pleased with this service and how easy it was for us to work with him. Definitely would recommend!
-
July 2023 by Heather Cote
Excellent customer service. My car was in for 5 days getting repairs to front after an accident. They were extremely nice and helpfully. Any questions you have they are more then happy to answer. My car is looking just as it did before the accident and they even cleaned the inside and outside of my car for me. Thank you to everyone at the body shop.!