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March 2024 by Cheryl S.
I've been to plenty of Joann fabrics, and this one was super small. I needed canvas and paint, and they had hardly anything available. No higher end paint whatsoever. I would expect a city this size to have a better Joann. It's not the employees' fault. They tried.
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February 2024 by Jackie Martin
I was pleased with the selection of materials to choose from. I was looking for fleece. It was all 50% off. The customer service representatives were all kind and helpful.
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January 2024 by Amy Parrish
Staff was very friendly and knowledgeable. The sign outside made me think the store was closed. Time for a new sign. There was a lot of stock out on the floor. And I was looking for paint and there wasn't much to choose from. But I was very happy overall with my visit.
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December 2023 by ron knipper
I dont give 5 stars easily as i feel there is always room for improvement. I was looking for a material to cover some benches I built found something I liked and presented my plan to the associate who turned out to be very helpful answering all of my questions and even giving me a few tips.
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December 2023 by Pat Pepo
With them being the only material stor ,would think they would have better deals.
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November 2023 by Nohelia Gutierrez
Asked Connie from fabric a question on a project and felt like I was taking her precious time. Felt very unwelcome.
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October 2023 by Clemmie King
Super staff! Came into the store with a list to create a new sewing project and the staff on duty shared all the steps I needed to follow to make the project "work" and look professional. Awesome group, as well as fabrics, notions, and jewelry-making supplies. Store was very clean, and supplied with everything I needed.
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September 2023 by James Wolf
Absolutely terrible customer service! Not only was Taylor annoyed with cutting the fabric but after that she went up front to the register and proceeded to whisper to the other cashier and both were rolling their eyes at us. I understand that maybe you were having a rough day or maybe it was busy but that is NO EXCUSE for treating paying customers. I will be taking my business elsewhere.
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March 2023 by Edwin Pupo
Super woman work there super fast very professional.they run to assist you.great experience. Elvis
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February 2023 by Kimberly A Greene
This is the first time we visited the Lakeland, Florida JoAnn's store! Our immediate impression was that it was very dirty, messy, lacking adequate stock and disorganized! Everything looked like it was picked over, damaged and thrown around! We drove 45 minutes hoping since it was a bigger store we would find more items! Instead the small amount of items the store offered seemed like it had been used & returned or items they bought at a Goodwill store! The one staff member we saw seemed very unhappy to be there and definitely was spread thin as she went back and forth between cutting material to cashing out as shoppers waited! She never smiled the entire time we were there! The whole store was very depressing! Needless to say.......we will never go back there again!
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February 2023 by Sara Gray
Love, love, love this place!!! If you are creative, or think you are creative, or just desire to be creative, this is your number one place to be
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December 2022 by Kimberly Collins
I’m a very satisfied customer thanks to Taylor and Shirley from Winterhaven Joann. The “other” Joanns nearby would not help me and my situation but Shirley helped! They are very caring and knowledgeable. I want to thank them both for their smiles and service. I’ll be back - I love 15 minutes away. You now have ALL my craft shopping! ?
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November 2022 by Maria Luisa Cruz
This JoAnn Fabric has lots of merchandise. Nice store, but bathrooms were dirty. I mean disgusting. Bathrooms should not be this dirty.
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November 2022 by Samantha Davis
Friendly staff, clean and organized. It's a smaller store but I enjoy it.
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October 2022 by Julie Parks
The only good option for crafting supplies in town. The employees are super friendly. I’ve been in to stroll the isles, I’ve placed online orders for store pickup. Always a breeze.