Mattress Firm West Cypress Gardens is dedicated to helping customers find the best sleep solutions. Staff members, including experts like Kevin, Nathan, and John, are knowledgeable and friendly, providing detailed answers and helpful guidance. Customers appreciate the attentive service, with sales associates explaining the differences between mattress models and answering questions without fluff. The store offers a wide selection of top brands such as Sealy, Tempur-Pedic, Sleepy’s, and Serta, ensuring options for every need. Customers feel confident shopping here thanks to the Love Your Mattress Guarantee and the 120 Night Sleep Trial®, which allow them to try their new mattress risk-free. Many mention that their first mattress purchase was easy and enjoyable, often highlighting John’s helpful and patient assistance. Overall, Mattress Firm West Cypress Gardens provides a positive shopping experience with friendly staff committed to making sure customers get their best sleep every night.
We had a very positive experience at Mattress Firm. The salesman was very helpful. We are telling everyone we know what a positive experience we had.
November 2025
It would not let me update my previous review. Anyways. Kevin did give full answers he did not give FLUFFY answers. I repeat. He give full answers without fluff. And Nathan was also a great sleep expert answering questions for me when Kevin was helping my wife!
October 2024
John was super helpful, lots of knowledge. He gave us a great price on a mattress set and made everything flawless.
