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March 2024 by Charissa Calhoun
Made an online order around 7:30pm and chose to pick it up in the dinning room. Waited almost 30 mins for my order. They had 7-8 employees in the back and 5 of them were just standing around eating. The only one working hard was the older lady making the fry’s and pushing orders out the window. The other 2 were doing the bare minimum. I felt so bad for the door dash driver that was also picking up. He said almost half his pick up orders to that location get cancelled by customer because of how long it takes to get the food. The night shift really needs to tighten up.
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February 2024 by Sandi L
First time there, used the drive thru, it was
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February 2024 by Marco Cortes
Everybody is friendly and professional with the costumers. I love McDonald'
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February 2024 by Joan Morales
Good family atmosphere, everything very clean. There weren't many lines at 6pm. Good family atmosphere, everything very clean. There weren't many lines at 6pm.
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February 2024 by B B
Make the travel to the Location in Winter Haven before going here. They continuously make orders incorrectly. Be warned to constantly check your food at this location. Last New BM custom ordered was cold… Like Come on you have one Job…
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January 2024 by Jenifur Caldarea
Messed up
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January 2024 by Chantale Jordan
We have alot of McDonald's in my county, and even worked at one before. But at this location is by far my favorite. The staff is always friendly even if you catch them around they business time you still get greeted with a smile. Service is fast and good ? , so far no complaints from me and I will continue to come back. Thank you guys for all your hard work ?
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January 2024 by Raisengeki
Standard McDonald's experience. Never had any issues
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January 2024 by Steven Birthisel
Worst McDonald's around. Wait over 10 minutes for a simple BEC biscuit and hash brown. Will absolutely never go to this pathetic place again. Horrible management. Need new management fast! Stay away unless you don't mind wasting time.
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January 2024 by Dave Powell
Pulled up to the drive through at 5 AM to 7 cars ahead of us. Sign on the door says the dining room opens at 5:00 so we decided to go in, but the door was locked. We were spotted immediately by an employee inside, who quickly left our view. Over the next several minutes other employees were seen moving through the dining room and kitchen, making sure not to make eye contact. Remember we're still locked out. Eventually, who I believe was the opening manager, let us in and apologize for the wait. She was the only one that seemed to care about customer service. I realize it's 5 AM. But I also realize all of this could have been avoided by staff arriving at least an half hour earlier. Oh yeah. The drink station was in shambles and the floor was sticky from the night before. None of the people working were at fault. It's a upper management issue. Do turn into Popeyes.
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January 2024 by Kenny Smith
What else can I say. It's a McDonald's.
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January 2024 by Sherdrica
Horrible
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January 2024 by April Vasquez
This McDonald's is definitely one of the best in my area, the staff in the morning and during lunch is so sweet, my food is always delicious and my order is never wrong. I appreciate them so much for always working hard and being so kind. My favorite McDonald's.
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January 2024 by Ciara Ross
The crews are awesome God bless them in Jesus almighty name amen amen amen ? ? ?
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January 2024 by Hxxchi
I came here last night, New Years Eve, some time between 9-9:30pm. All lights were on including drive thru menu lights, all signs say they are open til 12am with nothing stating they would be closing early for New Years Eve. I waited in the drive thru line for about 5 minutes for someone to come on and take my order since I could see employees inside and there were other people waiting in the drive thru as well. Finally I pull up to the first window where I see a girl sweeping the floor. I wave at her to ask if they are open. She did not come up to the window to actually speak to me, she just stood in her spot and shook her head “no” at me. I’m not a “Karen” in any way but I did kindly ask her if they were aware of the cars in their drive thru waiting for their orders to be taken and they have no signs stating their closed. In fact, the glass window I’m talking to her through, the hours are right in front of my face stating 12am they close and again no signage stating they’d be closing earlier that day. She just walked away from me without saying a word to me.
