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December 2023 by Ken Carrera
In house services are good, however phone services are horrible. Good luck on speaking to a human... I am typing this as I have been (and still) on hold for more than 45 minutes. This is crazy... This will force me to drive to the branch.
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September 2023 by Lillian Strickland
Jasmine was amazing help today. My grandma isn’t quite stable 100% but she took her time and was so kind and slow with her. Thank you.
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September 2023 by N M (Neri)
I have to give it 1 star because it makes me to, if not, I would have given it minus 10 (-10) stars. This is a bank that makes no sense. If you have a loan account for a car it does not let you pay only to the principal. We will look for another bank. This is extremely stupid.
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August 2023 by Mark Layton
Super friendly customer service and great drive thru hours! Thank you. I just wish their mobile app was more responsive and modern looking.
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August 2023 by Lizz Pollard
Great Customer Service since 2006
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July 2023 by Kkelly Floridino
Always call me by name..very friendly..great bank..
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March 2023 by Joe Lemmons
Worst banking experience I’ve ever had.
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March 2023 by Brittany T
they don’t have a drive thru- they have a drive stop. every single time i go to this drive thru i’m here for a minimum of 30 minutes. i went there yesterday and had 2 cars infront of me (all 5 lanes had a car) and was there for 46 minutes. had a car behind me after so long so it’s not like i could leave. huge waste of time every visit and the staff aren’t even nice about it lol
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February 2023 by Billy Judd
They are slow only one maybe two tellers always line to wait there ATM is so old school hardly ever works it crushed my fingers one day when I was trying to grab my money and then it stuck my money back into the machine had to wait 3 days before it was deposited back made me late on my bills . I think the best employee is the little old lady that makes popcorn ? I suggest Wellsfargo there machine let's you deposit monet right there so you don't have to wait in line for so long .
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December 2022 by Hailey Peranteau
Owen is a great employee and has been so helpful.
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July 2022 by Aaron Strohmaier
Savannah was extremely professional and helpful. She is a great asset to Mid Florida.
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July 2022 by foilhat71
Cannot get a return call or email it's been days and nothing, just totally ignored. Im a new customer and will be changing banks.
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July 2022 by Loretta Jeznach (Lynn Lay)
Customer service is nice but ALWAYS a long line
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July 2022 by Mica H
Quick in and out allways..it's in low busy area
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May 2022 by Erik Plante
Sylvia Sheffield helped my girlfriend set up a credit card account, and offered to refinance her car at the same time. She was extremely professional and knowledgeable, and feels like she really loves her job.
