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March 2024 by as home services
Poor customer service...no body answer the phone..been calling 4 days ago..and nothing.
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March 2024 by myriam solano
Absolutely fantastic! Thank you for helping me get the most decent pricing with my insurance! You are very professional and patient !
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March 2024 by ab ab
I made an appointment with them and they received the confirmation message. When I got there after driving for 45 minutes, they told me I had to reschedule the appointment because they didn’t get my insurance information. Worst customer service. Would not recommend this place.
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March 2024 by Hala Doujaiji
Very helpful staff at this glasses shop .On the adjustment side, they are professional, kind and do it for free usually.On the shop side I got an amazing help by Reuben . He was patient, kind and professional.
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March 2024 by Celia Smiley
Dr. Darazi is a sweetheart, and the staff are top notch. ?
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March 2024 by Carol Herzberg
I had a wonderful experience yesterday choosing new glasses! Reuben assisted me through the entire process and was extremely pleasurable, kind and patient. I am partially blind in one eye, but he worked with me to evaluate and thoroughly explain my particular options and needs to ensure the best outcome. Although it was extremely close to closing time, Reuben did not rush me or the process at all. He took his time to do an outstanding, thorough job while keeping my budget in mind. I really appreciated that also!! I would give 6+ stars if I could. I highly recommend usingMy Eye Doctor. ❤️
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March 2024 by Katelyn davis
Very professional and very understanding of the issues I was having. I recommend them
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March 2024 by B.J. Liebrecht
Staff was very friendly and informative. Reuban was great. He walked me through the entire process and made sure I had everything I needed. I highly recommend this location
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March 2024 by Adela Laguer
Very friendly and have staff who speak Spanish, thank you very much for everything
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March 2024 by Megan B
Reuben and Kate, both amazing and such kind employees. They really took the time out of their day to help me figure out my insurance. as well as picking out the perfect glasses. Two of your best employees!!
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March 2024 by Cassandra Baucom
I was scheduled on Friday and had to drive an hour to get there. I’m almost there and receive a call their system is down I need to be rescheduled. I let them know I wanted to use my insurance before it ended. They assured me I would be seen and scheduled me for Monday at 9. I arrive on time Monday and am told that I didn’t confirm and my appointment had been cancelled. Also that they were short staffed and I would have had to be rescheduled anyway. Wasn’t called prior or anything. I was told whoever rescheduled my appointment should have confirmed it. Nothing was done to accommodate me, I had to recommend that I wait to see if anyone didn’t show. I wasn’t the only one this happened to I might add. Luckily I was able to get another appointment elsewhere. I won’t be going back. Whatever the case may be whether it be a computer issue or people being in a hurry and not doing their job correctly it needs to be addressed and corrected.
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March 2024 by Amber Guiton
Ruben was excellent and very helpful!! We've been coming here for years and have always had a pleasant experience! Highly recommend!
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March 2024 by Marlo Solo
i had to give my 430pm appointment to my wife becuase her appointment at 5pm was cancelled by them to 315pm. my wife could not make that because of her job. that is why we scheduled at that time. that is bull. she needs glasses and this will be last time we use these people. Also the left voicemail about why she could not make 315pm and no call back or nothing. I guess i will look for a different eye doctor.
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March 2024 by Irene Zelma
Reuben at the Front Desk was great. He was friendly, helpful and knowledgeable. He answered all of my questions without any hesitation. Thank you Reuben. Irene P.Stopped by today, February 29th.
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March 2024 by Tomeka
Everyone was nice and friendly a great place to purchase glasses
