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December 2023 by Vernessa Kowlessar
I've always scheduled my appointments a month in advance within the past 3 months with this office . About 1 week before my appointment they would call and cancel saying the doctor won't be available. First time, I was ok. Second time, maybe it happens. I needed appointments on the weekends. But this is the final straw! 4 times- way too much! I could've gone to another doctor already. Thank you Optical outlets for wasting my time!!
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November 2023 by Edwin Rivera
I had a wonderful experience today. I had called 2 other Doctors trying to schedule all of my kids together and it was nearly impossible. On the phone Cindy was AMAZING, very patient and provided outstanding customer service. Today, she was very polite assisting me at check in and at the end providing me with a note for my kid's school. The lady that does the testing was great, the Doctor was very patient and provided details, but the MVP was CINDY! Thank you all!
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November 2023 by BE WISHMINT
I have only ever dealt with optical outlets since moving to Florida 5 years ago. The front desk staff are very polite and helpful. I’ve never had any issues getting my questions answered. I had to reschedule multiple times because I kept getting sick and they accommodated me each time without fail. The sales staff who assists you with finding a new pair of glasses are fabulous and extremely knowledgeable on their products. My visit last Saturday was just as wonderful as all the others and I can’t wait to pick up my new pair in the next few days. Thanks for reading, Ms B
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October 2023 by Rosebud
They all treated me with the utmost respect, and that is number one important in my book. They talked me each thing they were doing. Keeping me relaxed. The staff was by far 1,000,000% better than my last eye doctor. When the dr was done with me. She got me together with her employee who went out of her way to pick that perfect pair.
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October 2023 by bruce mower
Kearney was very helpful, and made me feel welcome. Would definitely recommend this place to others. Very happy with purchase.
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September 2023 by Donna Goldinger
I really wouldn't give no star. Went to my appointment on Friday the 4th at 3:30. I get to my appointment was canceled saying something in the term that there was only one.dr.I told her I was not notified by nobody about this appointment being canceled. After they call me a couple times this week to make sure and remind me of my appointment. So now I got dropped off I'm disabled. Had to wait another hour just to find me a ride home. So unprofessional.
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August 2023 by Aoi Tamashii
Was able to get an appointment same day. Everything was clean and nice. The staff were very sweet and helpful, and the doctor was nice and was invested in my exam. Love this place, will be coming back. :)
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August 2023 by Carol King
The young staff.... Michelle Natisha and Miriam..... Are so kind, helpful and Friendly.... The entire experienceHas been great...I've had to go back several times for glasses adjustments....And everyone is so very kind each visit ..smiling and again helpful....I highly recommend this office for their personal sincerity....Just wonderfulThank You Staff.....Ms. C. King
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July 2023 by Iron W.
Dr. Esaam the eye Dr. Is amazing! He noticed the pressure behind my right eye and immediately got me an emergency appointment at a glaucoma Dr where is was diagnosed with right eye glaucoma and immediately given medication. He saved my right eye! Thanks Dr. Esaam!
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July 2023 by Joshua Smith
Cannot say enough good things about this place. My appointment was supposed to be for 3:50. They allowed me to move my appointment to 9:00 a.m. the doctor was quick and efficient. Michelle was phenomenal to work with, she helped me pick out a great pair of glasses informed me what my insurance covered. She was very personable and friendly. Will definitely be back for any future needs.
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May 2023 by Max F.
Factory, move them in, move them out,sat for an hour to have the optometrist spend 2 mins with meNo where near the attention i needed, staff tried to sell me $300 dollars in extras , never explain what my insurance covers
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May 2023 by Dianne Carol
The Optomotrist was great. She did a quick exam and was extremely professional.While I was waiting I watched as she brought out my paperwork, one girl that was already taking care of other customers grabbed up my chart while 2 others were free. I picked a pair of glasses and she told me they were not good for me and took me to pick a pair of her choice explaining they were perfect for my face.I went back after checking online that my glasses were ready (no one bothered to call) Upon arriving day of pickup there was no one working the desks for pickup or for placing order. Two elderly woman finally appeared one on each side. They were apparently covering for a staff that quit or got fired. The lobby was full and not moving, after 15 minutes I chose to leave. I called and asked them to mail my glasses that after insurance I paid $188.00 for. The glasses do not fit my face with the progressive lenses. I can see over the top, the sides and bottom, making walking in them difficult. (They make me dizzy and nausous) I am extremely disappointed with this expensive purchase and back to wearing my old glasses. Don't waste your money here, if it's only place your insurance allows, pay for the eye test and buy online. Will cost you a lot less stress, and waste of money!
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May 2023 by ChristopherGames
Outstanding customer services provided by Miriam and Mitchell. They both went above and beyond treating me as family went purchasing my frame glasses. I recommend working with them directly ?to receive top notch service.
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May 2023 by Brenda Silvera
Michelle gave great customer service and worked with my husband until he founded the right choice for his personality. Give Michelle high 5 for greatness. Take care Sis Brenda and Bro Howard
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May 2023 by Vanessa Lopez
We always have such a great experience with each visit. Michelle went above and beyond assisting with my daughter’s replacement glasses making her feel confident with her choices. Looking forward to our next visit! ?