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March 2024 by Luke A.
I had to remind them about my car being there and then It took them 2 hours to do an oil change and an alignment check. Every time I looked into the garage all the techs were standing around talking and looking at their phone. I have previously paid for a suspension inspection which they found nothing but another location said I needed new shocks and tie rods. I have been a loyal customer for years but all their locations are going downhill very fast. I'm disputing charges for parts that this location pointed out were not installed.
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February 2024 by Richard Quinn
I went in for tires (buy 3 get one free) and an alignment. Super friendly and fast. Was in and out in 2 hours.
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February 2024 by Steve R.
Over $200 higher quote than across the street. Wasn't given any options when I mentioned that! Not even like for like options just the $500+ quote for 2 245/65 R17 tires that are so common you can't find them used. I see why the overall rating so so low. If you're in a pinch and have no other option this is your place!
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February 2024 by Kendrick Irby
Danny, Mike and the whole crew at this location are great!
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February 2024 by Frank Messina
Great place to have your car servicedVery knowledgeable and professional technicians
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February 2024 by Danny Torrez
Great staff, very knowledgeable people
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February 2024 by Static 12thgen
Awesome staff they’re all welcoming and helpful
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February 2024 by Jay Ser
Great customer service. Went in detail of car. For sure will be back
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February 2024 by Mike Niles
Was quick and efficient, very polite will be bac
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February 2024 by Ninoshka Garcia
Great service and great people, 10/10 will recommend to all!
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February 2024 by Danny Torres
Danny is the man to see ! Helped a lot with getting my car together for a road trip . Thanks guys !!!
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October 2023 by Nacoa Hogans
The manager Danny & staff here were very helpful and professional. I feel that they didn't take advantage of me being a female and went above & beyond with outstanding service! Give them a try you won't be disappointed.
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October 2023 by Desirae Aranda
I've been going to pep boys for years for my battery... i have to say i wont return. Ive been having issues with my battery since i bought it. When i went back to change it since i had a warranty i was told that i had to pay the difference from last year to this year (when this happened to me once before i never had to pay a difference), i was also told i needed to replace a part that they had to get from a dealership. The whole experience when i was there made me feel i was going to be charged for extra things because i was a woman who didn't know anything about cars. When i stated i didn't want to do that and stated i was going to check other places i was told they would discuss a lower price. Needless to say i went somewhere else and i told them everything that was stated to me and they looked. And amazingly i didn't need that so called part from the dealership! All that needed to be done was the part needed to be cleaned! So women please be careful when going to this place.
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October 2023 by Jacob Pecor
Getting my vehicle in and the tires changed were no problem. It was watching the service advisor hit my door against the lift, mentioning what I saw the person at the desk (Hector) and him seeming uninterested in my complaint, me just standing there as he messes around on his phone as my keys and paperwork sat on the desk between us. He finally started to work on my checkout when I asked if I was good to go. As we are checking out, my girlfriend noticed that they tightened a lug nut in the parking lot after it got off the lift. After checking my car for a ding from their lift, which there is one, I also noticed that my side skirt got busted off.
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October 2023 by James Alden
Located on cypress gardens Blvd in winter haven. Service was a lot faster than I expected.I had a great experience and highly recommend for your vehicle servicing. I recommend making an appointment online for faster service.
