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November 2023 by C Gar
Very Friendly and attentive staff,Very well stocked in many different mobility Scooters, Reclining Chairs, Etc.
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September 2023 by Tiffany Hillhouse
I came here looking for a knee scooter for my husband and in dire need of it quickly. And although there wasn't any in stock, the receptionist Marsha was extremely helpful to help me try and locate one quickly. Customer service is exceptional here thank you so much
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September 2023 by Bruce Tison
Five star service on a scooter purchase for an elderly friend of mine. He insisted on getting a four-wheel scooter, didn't like it the next day, and wanted me to return it no matter the cost. Took it into the shop and traded it for a three-wheel model. Everything was smooth as butter and we were treated with respect and dignity.
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July 2023 by Danny Hester
My mother is 90 and is on high flow oxygen. She stays very anxious about her condition as her life depends on her oxygen working properly. The people at QualiMed have been so kind and patient with her many phone calls and trips to her home. They're truly an outstanding company.
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June 2023 by Steph Robinson
Wonderful to do business with!! Small town, local business with the friendliest and most helpful people. This is how it should be done. I would like to give an extra special thanks to Marsha.I wish all customer service representatives were this helpful. Thanks to the owner and all of the other staff members as well. Really positive experience would highly recommend them.
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June 2023 by Rob Gregg
These folks are wonderful they are kind, understanding and knowledgeable. Gave us great advice and guidance for accessible equipment. Highly recommend doing business with them, thanks Marsha, Karen, Jack and entire Happy Team at QualiMed
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December 2022 by C W
The BEST hometown supply store in Polk County! The people are exceptional and go out of their way to help you. Delivery is fast too. They have everything you need.
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September 2022 by S Bennett
Absolute amazing service provided by Jack. He provided service to my hospital bed that has not been working correctly for quite a while. The first time he came and looked at the bed he diagnosed it in about 15 to 20 minutes. He explained to me that he had to order the parts but I was not going to be in any danger and the bed would not fail on me until the new parts arrived. Just a couple days later he showed back up at my door with the new parts in hand and installed them on the bed. He went through every adjustment on the wrack of the bed frame. He made sure everything was in compliance and fight. He then handed me the controller and asked me to see if I noticed a difference. The bed response is so much quicker and it actually raises to full height now. Jack cleaned up all the parts and equipment that he used. There was no trash but he swept up the area. He communicated with me the entire time he was doing the repair. I did not feel as if I was in the way in one bit. He is an asset quality Med company. He did his job well, he did it fast, he did it with care and concern, all about keeping in contact with patientIf everyone could treat each other like Jack did me, there would be no need for complaint departments. I am beyond satisfied. I am very pleased with this work.Scott
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August 2022 by Erica J.
From Operations Manager to Schedulers, every person is eager to assist, always going the extra mile. Regardless if the question or concern is technical or even emotional support from stress of caring for a loved ones health that is deteriorating- this company is always there for you- 24 hours a day/7 days a week. Always professional, Always polite, Always considerate of the stress their clients are experiencing. Qualimed has grown by leaps and bounds, but have not lost the desire to provide the best possible service to each and every person that they encounter on the phone or in person.
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June 2022 by Lori H.
Jack was a great help! We were walk-ins, looking for a new Rollator for my mom. He helped get it properly adjusted for her height, showed her the CORRECT way to use it and showed her some important safety features, etc. I wish we'd gone here for her first Rollator years ago----her older one has been set up all wrong. Great experience all around. Thanks, Jack!
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June 2022 by Brent P.
Fixed my Walker. Adjusted the brakes. Wheel doesn't fall off anymore. Affordable.
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May 2022 by Andrew Neal
Brenton and his team made purchasing my mother a scooter seamless. He got us exactly what we needed catered to her specifically. My mother can finally move around with ease, I will refer anyone to Qualimed.THANK YOU QUALIMED!
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April 2022 by Lynn Necessary
I called last week as a new patient and asked what I needed to do to get new cpap supplies. Was told to get order from doctor. I walked in today with my order only to be told they do not accept Medicare or Florida Blue! Nobody told me that when I called. Nor was I asked what insurance I had. I have wasted my doctors time and my own due to this fact. I don't understand how a company that sells lift chairs, scooters, and oxygen equipment does not accept Medicare! These are all supplies older folks need!
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March 2022 by Mary
What wonderful people! I first spoke with Ty and he was kind and gave me quotes on what I needed for my grandson. And then I later talked with Marsha who also was kind and caring and so helpful. They don’t rush you. She even suggested going onto Amazon for something that I needed that would be less expensive. And she discouraged buying an expensive wheelchair. So right she was. And then when my grandson made such progress that the wheelchair was not needed, she was so helpful. Saved us money.And the delivery and pickup people were so professional and reliable. I hope you don’t need them, but if you do - look no further.
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September 2021 by Helen Howey
First, they are the nicest people ever! Second, they are soooo knowledgeable about the equipment. I didn't know about them when I bought my scooter but wish I had! He showed me things on my scooter that I never knew! And he was able to find the cause of a noise when I turned. The cost was so, no way more than reasonable!