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January 2024 by The Modest Maven
Last week, I was having my hair cut by my stylist and she walked away for a minute. When she walked away, her manager gossiped to me that her stylist was horrible at cutting hair other than black (african american) and that she was embarrassed for her. After that she told me how much better she has gotten. Now...this gave me VERY little confidence that my hair would turn out well. In actuality, it came out beautifully. Strive for a more professional environment where management SUPPORTS employees rather than sets them up. I tipped her very well.
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January 2024 by Moms Angels
Dorine is the absolute best! She will make sure you are happy with your hair .very patient and understandingI will definitely be making my future appointments with her. Highly recommend!!
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January 2024 by Bruce Anderson
Very fast. No wait time Saturday (01-13)Very friendly stylist.
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January 2024 by brittneay spires
Reqelle was super awesome and nice she did awesome on my brows and hair even after she was only left late that night. She still honored seeing me after 6 when closed as I had a appointment scheduled. At 5pm.
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January 2024 by Cynthia Fromme
She is a very good stylist and she takes her time ,friendly ,does a great job on high lights
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January 2024 by Heather Roark
Shame on you for your treatment of the best hairstylist there! You have definitely lost one of the best! I will never step foot back in there again.
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December 2023 by Lori Beisner
Sam was amazing! She gave me exactly what I wanted and was quick too!
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December 2023 by AkaLxndon
Overall an enjoyable time. Was welcomed and graced with quality conversation and quick service. I have been a customer here for years and each visit has been enjoyable and the service is always exemplary. 5 stars of course, especially thanks to Raquell's service.
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December 2023 by Dawn Johnston
The stylist Raquelle is rude. She had my daughter in tears from the haircut she gave her. My daughter said 5 inches and she butchered her hair taking over 8 inches off!! We asked for layers and she said it was not possible… How is it not possible to cut layers? I feel like she did a rush job, did the bear minimum and literally told my daughter she needed all that hair cut off. I told her that she should have listened to directions and she told me I should’ve been there to stop her!!! Why didn’t she follow directions on what we wanted and then refuse to do what we wanted because cutting layers is not possible! She was rude and should work on her listening skills, following directions, and customer service! She needs to go back to beauty school!!! My daughter wanted a haircut for her birthday and now she is in tears over it!!! I’m very disappointed in the service we received!!!
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November 2023 by uknurse69
Waited a little for stylist to be available. She spoke with my daughter well, asked her what she wanted, checked in with her frequently asking if what she was doing was ok. Liked that she gave opinion on what she thought wouldn't work well for my daughters , in a nice way.
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October 2023 by Michelle lyngholm
My husband likes the place because of convenience but he rarely gets a good haircut . Last visit he walked out with two tiny bald spots !Services: Blowouts
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September 2023 by Laura Brooks
Raquelle did an amazing job with my cut and blow out. I have very thick hair and it takes a long time to blow dry straight. Most stylists rush through it and it's frizzy and not fully dry. It might have taken a while, but it's my hair that's unmanageable and she did an amazing job!! It's so soft!
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July 2023 by Heather Benson
Went in with shoulder blade unlayered hair for long layers no shorter than shoulder length and swing bangs and came out with ear length hair with bangs above my eyebrows with uneven short layers. Went to another salon to see what they could do to help me. Two stylists there said Raquelle Velasquez left so many holes in the cut that all they could do was try to even out some layers and try to fix it as it grows out. Salon manager Casey sent an emoji of hitting forehead with hand. REALLY? Your employee just lopped off 2 years of hair growth due to her ineptness and I get an emoji? Today received a call from district manager Tracy Corato that stylist Raquelle Velasquez is on probation and supposed to be working under direct supervision only, therefore not working alone as she was when she butchered my hair. She offered no apology, no accountability, and a refund “minus the tip of course” and 3 months of haircuts for free (like I’ll even need one during that timeframe with the butchered haircut Raquelle Velasquez gave me). I declined her offer and requested a call from their Risk Manager. I have also filed a complaint with the DBPR.
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July 2023 by Pam Gray
Casey cut and styled my hair. She is just the friendliest. I've never been disappointed! Casey is the best! Thank you!Service: Haircut
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July 2023 by Tricia Steffen
So friendly. Very happy with every service I’ve gotten!
