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March 2024 by Ernie
This is the best ‘Bucks in the area (Winter Haven, Bartow) in terms of layout for writers/studiers. I took to Google Reviews today to shout out Jenna the barista. I’ve ordered dark roasts from coast to coast. Usually Starbucks personnel say, “all we have is pike.” Jenna not only brewed a fresh dark roast for me, but she upsized me. In a world of pastel colored teas and floating strawberries, sometimes us black coffee people feel under-prioritized. Today I drink my anniversary blend in honor of a real American hero: the barista willing to brew dark roast.
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March 2024 by Jason Smith
Placed an order for two drinks. Waited 25 min inside thought that would be the quicker option. Staff gave zero.
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March 2024 by Dominika Vedralova
Starbucks is a classic. If you don't say so, I'll put sugar in your iced coffee. I don't need this brand much in America. I don't like their coffee, but my husband likes it.
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March 2024 by sukumar a
Worst experience. Half of the order is not done right and 2 items missed. Employees does not even care to apologize. Lot of
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March 2024 by Kevin C
Easily one of the worst locations to get a Frappuccino beverage from, more than half the time we order one there is an issue with that specific item.Service is about what you’d expect from any location, nothing more nothing less.With how busy this location can become, it can also be an extreme challenge trying to park or line up for the drive thru, specially if you need access to the handicap space.
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March 2024 by Brandon Chin
I sent my order to the Bartow store, waiting in the lobby at this location for 20 min when I realized i made a mistake. I told Ziad what happened and he solved the problem in point two seconds. He had nothing but kindness. 10/10 a
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February 2024 by Melody
Service and atmosphere is very unpleasant. No one ever says hi when come in. The baristas always have a look on their face like you’re bothering them. every time i come the baristas seem to be unhappy. The barista, Haley, looks unhappy to be there. never smiling. Unfortunately today she made my drink. Looks like she had a draining day or that could be her personality on a normal day. Well she walked off to the back and someone else made it. I’ll make this my last trip to this store. I used to work at Starbucks when i was younger so i get it. it can be very chaotic, but having a poor attitude won’t get you far.
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February 2024 by Lisa Barnes
Keep an eye out on your Credit Card after using it here!!
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February 2024 by Віта Іваночко
I'm outraged ? I waited 30 minutes for a coffee, they confuse with cakes, many employees who at rush hours just tell each other funny stories instead of working, because there are a lot of people today, but they are not in a hurry, it's terrible, I I will not buy coffee here again. the coffee is too hot to
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January 2024 by Heather Wilson
If I could give it a zero, I would!!! we go at night not knowing when they close because we just left from a competition in that area and are not from this area. There were three people working and nobody came to the window to say sorry we’re closed ,they just let us sit there, then I go to the door and ask if they’re closed? They didn’t even look at me, horrible staff and horrible customer service. It’s really simple to say hey we are closed instead of ignoring them.
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November 2023 by Kourtney Coleman
Very little seating or standing room inside. Looks great for creating demand. They do have more seating outdoors. They did have employees checking the dining area to keep clean.??Parking: Small parking lot but people are kind of quick getting in and out.
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November 2023 by Phae Michel
I love love Starbucks coffee there's something about their coffee that makes you want more and more. The people are nice and patient. I just want them to come with more coffee selections.
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November 2023 by Debra Smoral
Made a mobile order with instore pickup. was charged for it, and the doors are locked. The car line is wrapped around the building twice. Now I can't get a refund.
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November 2023 by Amanda Mercer
It is 8:40 pm on Tues night, the store closes at 9. Myself & 2 other vehicles get told by the group of girls walking out, "Sorry we're closed". At 8:40 & we've been here 10 mins??
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November 2023 by Marlisse Moreta
Whoever has been the barista/ drink maker lately is AMAZING!!! This store has NEVER given me any problems!!! I drive from Lakeland every week day & in Lakeland on Harden Blvd they don't fill up my PSL all the way to the top, they've left half the cup empty before, no whipped cream, taste like water, etc. I've called corporate to complain about them & have called your store to fix their mistakes & EVERY TIME I have had THIS Starbucks make or remake my drinks (that the other Starbucks messes up) it's ALWAYS PERFECT!!! Thank you all for making my mornings easier!!!