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November 2023 by Dave G
Was greeted with a smile. Service was great, super fast and provided me with a receipt.
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November 2023 by Sory Martinez
Good service, close to my houseWas easy and I didn't wait in a line
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November 2023 by Karen Francois
The most important reason for giving that rating is because how I want to be treated is how they treat me when I come in. I never had a bad experience coming in there always available to help me. Line is never long they get everyone in and out in a respectable manner, it’s just amazing and I don’t know what else to say it’s no words I been to plenty Ups stores I actually prefer them anyways then any other competitors, I used to also work for UPS and that was also a great experience for me as well it was seasonal.
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September 2023 by Maximus Ward
Excellent service, friendly staff, very young, which is admirable, and more importantly, fast service. You stop and go the way America runs.
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June 2023 by It’s Dakota
Kyle, joey, and yanira did an excellent job! Took care of my shipping needs effectively and efficiently. Definitely doung business with this location going forward
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May 2023 by Jamie Brown
This UPS Store is, by far, the most efficient, pleasant and convenient I have used. Happy associates make for even happier customers. Keep up the good work.
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April 2023 by A Pereira
This UPS store is amazing. Especially the young black woman with the thigh tattoos, I wish I knew her name. Every time she is there, I am in and out in no time at all, even if there is a line in front of me, she just grinds through it like it's nothing. Also, everything is done right. I've never had any issues. Love her and this location.
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March 2023 by Jordan Allen
Horrible place to go if you have any question or need clarification for anything. The place is ran by kids who are disrespectful and argumentative for no need. I had a question about an Amazon return and one girl pushed herself into my conversation with one worker to argue with me, and she turned out to be wrong.It's a shipping store, so not much to really deal with. However, they should really ensure there is a more seasoned manager to deal with the rude kids.
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March 2023 by Rachel Houser
This place is fast, efficient. The one young white guy is so polite, patient and accommodating. So easy to return things from Amazon here that I don’t hesitate to buy even if not sure it’s going to be exactly what I need. Amazing employees at the Winter Haven location.
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February 2023 by Chuck Law
I went the this ups store for a document to be notarized and had a great experience.. But when I visited this ups again to drop off a package not such a good experience.. I guess it just depends on which staff member you get . On a side note I found it comical that the USPS truck was at the UPS store
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February 2023 by John C
This place is a joke, needed a ups label printed as I already had a return label from Amazon but they said it was $3 to print a label. Staples doesn't charge anything to print a label. I will just go to Staples in the future. I know it's just $3 but how much does a label and the cost of the printer really cost them a few cents? Can you say greedy?
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January 2023 by Benjamin T
Excellent staff, seriously the people who work here are really the best. I’m shipping stuff every week and this location is the most efficient and friendly store. Most of them recognize me when I go in. Just want to say I appreciate their hard work.
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January 2023 by Peter Gemmiti
I went into this store before and had professional treatment by a young white male and was charged the same amount to have a signature to verify received as local post office. And to also make copies, purchase envelope and 2 day mail paid appx. $20.00. When I went back to do the same not 2 months later, a young black woman with a white male whom appeared to be manager wanted to charge me $44.00!?? I asked why had this charge changed so much so quickly? She looked @ manager than me and stated that my location to where my envelope was going which was the White House, D.C. and fuel was WHY! I than stated that I would just pay for copies and envelope and go to post office. She than stated WELL, we could just send it of ground and it would arrive on Thursday 1/12/23 -I was there on 1/9/23. Total cost was $19.84! what I paid for everything the last time just 2 day delivery, and paid $3.00 for signature like post office NOT the $6.00! I had to pay! Then I stated you are going to put my label on and seal my letter and NOT leave it the way you are which was without! She responded O' YES! I strongly urge all to use your local post office! They are far far more professional then this place and far more affordable as well! I will NEVER return to any UPS store AGAIN after this experience! store # 7364! 1300 3rd st sw winter haven, 33880
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January 2023 by Christie Bhageloe
This was my first time taking an Amazon return to UPS. It was busy when I went, but the employees were friendly & efficient and I was out of there in no time at all. I will definitely be back!
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October 2022 by Ili Na
I didn’t know about this location! It is very convenient instead of going all the way to cypress garden or Lakeland.Fast service. Very friendly.
