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January 2024 by Turning Pointe
We have been using this garage for several years. We have always had excellent service. Today we had a battery issue and oil change light came up also. We came in 1 hour before closing on a Saturday and Tanner and Mr. Isaac went above and beyond to fix our issues before closing .THANK YOU ?
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January 2024 by Cindy Carter
The gentleman ( Rand) that I have dealt with for a little over a year has always been extremely helpful also explaining the work that will be done..prices..and warranty. This store and staff were very friendly and helpful. I would suggest Tire Kingdom to everyone. I have had oil changes. Tires and brakes done. Thank you for the awesome job.
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January 2024 by Andrew Peterec
I got my oil change and 2 tpms sensors replaced. Great job too the crew an store manager very professional. I'll be back that's for sure. Thank you. ?
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December 2023 by Ila Waters
They were able to get me in quickly and fix my tire. They told me what had happened to it and explained what my warranty covered, too. The lounge area was very comfortable and clean. The team was so nice to us. I would recommend them to my friends.
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November 2023 by Chuck Law
Booked online .. went in for tires and to my surprise the tires were on sale !! Then the gentleman working with me in the tires said we will get right on it .. one hour later my THREE tires were installed and ready !! Amazing. . I just had one tire replaced at the dealer and it took two hours .. So thank you for the pleasant surprise
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November 2023 by zachery owens
today i got into a small accident today that popped 2 of my tires and made a little cosmetic damage and i called tire kingdom in winter haven because it was the closest place and tanner was able to fit me in and let me do a payment plan that the company offers and they were so nice and the employees were fast and really attentive to their work and all in all it was a really good experience will highly recommend
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November 2023 by Jamie Zemball
I can not say enough good things about Tire Kingdom. Doesn’t matter which one I go to the customer service has been outstanding. I just got new tires and rims due to an accident around 4 months ago and last night I ran over a nail and had to change my tire. I am a travel nurse so I brought it to the closet one to the hospital. Tanner was amazing from the moment I walked in the door. Quick, knowledgeable and straight up told me it was a little bit of a wait that way I could make arrangements. Wound up the tire had to be replaced and is special order. Thank goodness I always buy their tire protection plans because it is awesome. He knew I worked until 7 and they closed at 5 so he actually drove my truck to work for me and his co-worker Isaac drove behind him to drive him back. Wow! How thoughtful. It was actually raining also so he saved me from walking back and getting drenched!You guys rock!!!!!!
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November 2023 by Albert Deutsch
unfortunately, they can't be rated 0 stars.Went for tires on my Mercedes Benz, giving this sketchy place the benefit of the doubt. I should've picked the hints by seeing the way the management addressed their customers and their concerns. I purchased 4 brand new tires, and strangely, after this, my 2 rear tires were continuously loosing air pressure. I called this location expressing my concerns, and they attempted to fix the issue they caused by covering up the CRACK they produced when installing the tire on the rim with grease, or bead sealant as they said. Apparently one tire wasn't installed properly, as they mentioned that there was an issue with the bead sittin upon installation. Ok, fine.The next day, as my wife loaded up my kids to drop them off at school, we noticed the right rear tire flat. We called to get it checked, but no one, I mean NO ONE could get a hold of anyone at this store, not even their REGIONAL MANAGER. Concerning. We called corporate, and they assumed responsibility for their negligence (Supposedly ) But after a few minutes, they flip flopped to "we won't assume responsibility for this repairs." Are you kidding? They cracked my rim, and it won't hold air pressure. I mean, it's a significant crack, covered up by grease, which their facility in Auburndale had to reveal after literally washing it off. What kind of place is this?! In a place where mechanics wear spurs at a tire shop? Believe it, the spurs were real.I been a mechanic for over 20 years, doing more than just tires on medium and heavy duty equipment and trucks, and I've done all kinds of tire installations, from 11r's to super singles, and in my entire career, I haven't met anyone willing to gamble customer safety over a rim. My suggestion, avoid this place, as they wont ever hold accountability.Unfortunately we live in an era where parents don't teach their kids responsibility and accountability, and places like this are the living example of it.
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November 2023 by Felicia Smith
Thank You Tanner for the fast and professional service you gave me today. My cousin noticed my tire was low and in looking at it we noticed a screw nail in it. I looked up the closest tire repair and it was this one on 6th Street & Hwy 17 in Winter Haven, FL. Although it was almost closing time Tanner still took a look and fixed my tire. I Truly Appreciated the fast and professional service he gave. Thanks Again.....
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November 2023 by Morris Beato
Isaac of Tire Kingdom is the best. We were visiting Legoland from out of town and got a flat tire. The service is efficient and phenomenal. Out of all the tire places in Winter Haven, this has the fastest service if you are in a hurry with no wait time. Five stars. Highly recommended this place. Look for Isaac. He is very helpful! Amazing service!
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November 2023 by Linda Merritt
Isaac and his team at the Winter Haven Tire Kingdom are the absolute best! We needed to replace our RV tires and he was able to get them for us and mount them on the rims. I would recommend this place to everyone that needs tires!
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November 2023 by Angela Daughtry
If I could give zero stars I absolutely would! Took my care for tire change and alignment. They changed the tires then said they couldn't do the alignment because of a bolt being stuck. Fact is they don't like doing them and they alot of their customers that according to the reviews on Yelp which we read afterwards.They didn't do the alignment yet their mechanic was out joy riding in my car. And on top of it when I opened my door there was grease all in my gray carpet. When I went and asked who was paying to have it cleaned, the person inside went and looked and told the mechanic to clean it. He used some wipes which just smeared it.So then after my original review I get told the district manager will be contacting me. HE DIDN'T! He passed the buck to the store manager! Who contacted me and made excuses after excuse about the bolt thing even though I made it clear every yelp review says the same thing about the alignment.When asked if alignment wasn't done why was mechanic joy riding in my car since if they only replaced the tires there would be no need to drive it, he said he didn't know and would look into it.And as for the grease smeared in my carpet (picture is on Yelp) he said he would get with someone to see what they could do and get back to me!And when their reviews from Yelp were brought up, his response was well we just got a five star review somewhere. I said it doesn't change the fact EVERY review on Yelp is horrible and states the same problems over and over!Haven't heard anything since! Absolutely horrible and will never do business with them again and will make sure anyone who asks we tell them and tell them read their reviews on Yelp!
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November 2023 by Karalas Wants Justice
Son went there for oil change. Tried to charge him .4 labor hours for a plug and play brake light bulb. Tried to hide cost by downgrading a high milage oil change to a conventional oil change. After he called me and told me the price on his brake light bulbs and I had him decline the service they told him they could change his oil because he had no oil. Mind you engine was making no noise and oil pressure light was not on. Crooked sales team is ripping off customer and trying to blame company policy. Avoid this shop at all costs until new management.
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October 2023 by Albert D.
unfortunately, they can't be rated 0 stars. Went for tires on my Mercedes Benz, giving this sketchy place the benefit of the doubt. I should've picked the hints by seeing the way the management addressed their customers and their concerns. I purchased 4 brand new tires, and strangely, after this, my 2 rear tires were continuously loosing air pressure. I called this location expressing my concerns, and they attempted to fix the issue they caused by covering up the CRACK they produced when installing the tire on the rim with grease, or bead sealant as they said. Apparently one tire wasn't installed properly, as they mentioned that there was an issue with the bead sittin upon installation. Ok, fine. The next day, as my wife loaded up my kids to drop them off at school, we noticed the right rear tire flat. We called to get it checked, but no one, I mean NO ONE could get a hold of anyone at this store, not even their REGIONAL MANAGER. Concerning. We called corporate, and they assumed responsibility for their negligence (Supposedly ) But after a few minutes, they flip flopped to "we won't assume responsibility for this repairs." Are you kidding? They cracked my rim, and it won't hold air pressure. I mean, it's a significant crack, covered up by grease, which their facility in Auburndale had to reveal after literally washing it off.What kind of place is this?! In a place where mechanics wear spurs at a tire shop? Believe it, the spurs were real. I been a mechanic for over 20 years, doing more than just tires on medium and heavy duty equipment and trucks, and I've done all kinds of tire installations, from 11r's to super singles, and in my entire career, I haven't met anyone willing to gamble customer safety over a rim.My suggestion, avoid this place, as they wont ever hold accountability. Unfortunately we live in an era where parents don't teach their kids responsibility and accountability, and places like this are the living example of it.
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September 2023 by Angela D.
I wish I had read reviews before going here! They told us an hour for four tires and an alignment. We were first people there this morning. Two hours in I call and they say they are having issues with a nut to do the alignment.e and my husband head up there and they said I needed new tire rods ends for them to do an alignment. Issue is my car was just in a different shop for and oil change and inspection and they checked everything and said they had never seen the underneath of a car look so good and there was nothing wrong with it besides it needed tires.So I go to get in my car and Greece is all in my gray carpet so I walked in and asked who was paying to have my carpet cleaned. They tell the same guy to clean it. He used wipes and smeared it in which you can see by the picture because it still has dark spot and now there is a line like it's been cut.Fair warning don't go here!Update: I was told the regional manager would reach out to but instead he passed it off to the store manager which called once and said he would get back with me and I haven't heard anything else.Also his only concern was my carpet and not why his employee was joy riding in my car since he didn't do the alignment!
