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September 2023 by calindsey5
David was great to work with. Very informative and helpful. Truck was in pristine condition.
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June 2021 by Ibi Mboto
Kristi rocks....I hope she's being paid enough, she canceled her lunch break to rent me Haul..WHO DOES THAT in 2021?Thanks again Ms. Kristi
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October 2018 by Roberr Quackenbush
Rented
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April 2017 by Veronika F Ward
Do their job well. System is perfectly setup
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October 2016 by Tory Marie
I was mortified by the customer service at this location! Debbie, the representive who was helping me, was so rude because I wanted to cancel my reservation to go with another rental truck company because I would have the truck for an extra day. She started to insult my mother who originally set up the reservation. When there is an $800 difference between estimates for a truck, it is only natural to ask some questions, but Debbie seemed inconvenience by this. This is by far the worst customer service I have ever experienced in my life, and I, myself, am a customer service representative. I would never treat my customers the way I was treated. I will never use this location, if i use uhaul at all, again. Just awful.
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October 2016 by C Turner
Customer Service (Debbie) representative at this location was so rude and unorganized. We decided to go with Penske based on the way we were treated as customers, which I might add was a little higher priced than Uhaul. Just goes to prove how important customer service is. Moving was stressful enough, but this Uhaul dealer just added another level of stress. Thanks Penske for your awesome customer service!
