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August 2024 by Scott Liberatore
This place is not open at 6:30am. They open late in the day at crackhead hours
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July 2024 by Patrick Sinclair
Always great service...prices have gone up; but that's not unusual in these economic tough times.
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June 2024 by Jade Ride
Walked in they have 6 workers I greeted,
all 6 looked up at me no one spoke back I spoke twice
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May 2024 by Elizabeth Annese
Very friendly staff
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March 2024 by Robert DuBois
Awesome associates!
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March 2024 by Marc Cardoso
Went to this place to notarize a document and I got unnecessary questions. Go to your local bank, they notarize for FREE! Not to mention also the girl behind the counter was very rude and mouthy. She must be the manager !
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March 2024 by Vanessa Dalprat
It's the worst service anyone can hire. When I hired their service I asked if I could pay a special rate for fast shipping and the person told me I didn't have to. And now it's a day late. And the person who will receive it will no longer be there. Wasting my time and money. When I went to the store to find a solution, they told me there was nothing they could do. Ups de winter haven has terrible employees. They don't care about you.
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January 2024 by Candi Colson
I went in to open a mail box and the manager of the place(a blonde or grey haired lady) told me that if I was getting my PO box to receive packages that I would have to come everyday one is dropped off, immediately to pick them up.I had 6 small packages that had collected over about a 3 day span. I cannot afford to drive to my box everyday to collect packages.After explaining to me that they are a high volume store and that I would have to come daily to get my packages,...she asked me if I still wanted my PO box. I said no and paid for my packages and I will no longer use the UPS store.This is after being misgendered at the lake Wales store. Who then lied about the event! So apparently UPS stores don't care about their customers because they have too many. ....I will not use these stores anymore fore anything they are owned by rude ignorant people who don't treat customers right!On line, ups says they will hold a package for 5 to 7 days?....never heard of being told that the would have to come daily to pick up packages? And she had an attitude while explaining this because she was apparently aggravated that I had allowed my small packages to collect for 3 days? Terrible store and rude owner/manager( not sure which)MUCH CHEAPER AND MUCH BETTER SERVICE AT THE UPS CUSTOMER CAR CENTER. I WASN'T EVEN AWARE THAT I COULD PICK MY PACKAGES UP HERE.....SAVED ME 100.00 IN PICKUP FEES! LVE IT WHEN THINGS WORK OUT BETTER! I WILL NEVER USE AN UPS STORE AGAIN.... SIMPLY NOT NEEDED
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January 2024 by Wendy Haider
Very Helpful Staff
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November 2023 by Judy Burton
Employees are always friendly, fast and efficient. They have always exceeded any expectations this customer could ever want. Thank you! ?
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October 2023 by Bev Wood
We use to love this store however we were told today as of November 1st we would no longer be given receipts. How are you supposed to track you item or show proof that you sent an item? Do you no longer value your customers business?
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October 2023 by Shirley Burkett
I am always greeted when entering. This store is very pleasant and efficient. When it is very busy, they process customers as efficiently as possible. I understand there may be a wait, but I know I will soon be called to the counter. We all need to be patient.
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October 2023 by Alfred Feliciano
They bill you $2.35 for printing their own UPS label, because they are not allowed to print “external”. Explanation: Also ink and paper costs. They still give you a print receipt are we gonna pay for that too?
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September 2023 by Josh __
This place is perfectly fine. Should be 5 star, Superior service every time I visit, and I visit quite often as I tend to do most of my shopping online and send items out. They rock! Ignore the negative comments
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September 2023 by Robin Ruiz
Friendliest store with lots of extras
