United States Postal Service
Post OfficesHours:
1401 1st St N, Winter Haven FL 33881 Hours
About United States Postal Service
The United States Postal Service receives mixed reviews highlighting both excellent service and significant problems. Customers praise specific post office branches, like the one in Florence Villa and Winter Haven, for having friendly, professional, and helpful clerks who provide great customer service even when busy or short-staffed. Workers are described as efficient, courteous, and caring, often going out of their way to assist. However, other reviews report serious issues with mail delivery, including carriers putting mail in wrong boxes, missing deliveries, and significant delays causing frustration over lost items. The experience appears to depend heavily on the individual branch and personnel.
Most Recent Reviews
June 2025
I always rec excellent customer service from florence villa post office. Sometimes it gets packed and the line long but it doesnt change the great service u rec. My mailman WANDA ( who is actually a woman) is the absolute BEST!!! we are so blessed to hv her🏆🏅
May 2025
Pretends to deliver mail requiring a signature, then also lies about leaving a notice lol. They just didn’t feel like attempting the delivery. I was sitting on my sofa right here waiting for this delivery. Fix this please.
February 2025
Ail letter was sent on 21st still do not have our mail carrier is crazy delived mail misses boxes put mail in wrong boxes comes back in two hours with more mail same carrier no telling where my check is at
More Comments(84)
Nearest USPS Stores
- Winter Haven, Florida
