-
February 2024 by Shea Malone-Boyd
My husband and I came in to this location to open an account for our daughter. We had made an appointment but came early to see if we could be helped sooner. Marco helped us and was absolutely wonderful!
-
January 2024 by Jeremiah Wade
Such a large bank to have only ONE teller…on a Friday. Absolutely ridiculous.1/12/24
-
October 2023 by Adrian Buehl
Waited 17 minutes for a notary and left. Went to South State instead.
-
October 2023 by Darcie Carter
The slowest bank experience I've ever had. I now drive across town to Cypress Gardens location
-
July 2023 by Marcia Marshall
Nobody in customer service and a line out the door. Manager at lunch!! Poor service!!
-
May 2023 by CherJo'Klé {Vivre À Son Meilleur}
WORST CUSTOMER SERVICE - Understaffed, Will Not Answer Phones, Rude Staff Members, Witnessed Multiple Rude Guest Experiences, Staff Effeciency 0%, Simple Deposit Takes Over an Hour.
-
February 2023 by Sharie Douglas
Have had the same account for 32 years . Through 3 bank takeovers. I worked for Great Western, then First Union so I'm pretty familiar with check holds on a large deposit.Not the problem, the problem is receiving a receipt showing a partial availability of deposit and the release of final funds statement.Like many on here I was appalled at the at the time I stood waiting at the front of the line before being addressed. The bank sent a survey, I gave my opinion of the transaction.I was called and message was left to return the call to the branch manager. I tried. No answer and no ability to leave a message.My partial release of funds , this was a Union Annuities account in a large Florida bank , was reversed the day after . Only explanation the customer service representative gave me was that it was flagged for unusual account activity. I received no communication from the bank . The funds were available for 24 hrs , then disappeared. My account shows that the bank will hold All of the deposit for the full 9 days.Beware thinking you have funds from a deposit receipt. They could reverse it with no communication.I will never answer a survey or step foot in that branch again .Time to seriously consider a new bank . A shame after so many years of being a loyal customer.
-
January 2023 by Pattie Smith
Stopped at drive through today. Waited behind only one car for 15 minutes. I am a Wells Fargo customer. I just wanted to break several $100 bills to get $20's. I showed my debit card to show that I was a customer. She said she had to see my driver's license. I handed her cash, just wanted smaller bills and felt like I was a criminal. She made a rude comment before giving me my money after taking her time doing it. No wonder this location has a low rating.
-
November 2022 by Samantha Longster (S & S Micro Farm)
Not enough staff, long lines in lobby, drive thru closed during opening hours. Very poorly run branch.
-
November 2022 by Mary Christine Perez
very clean and friendly bank
-
October 2022 by Kim D.
I had several hundred US savings bonds to redeem and management set up an appt for me to work exclusively with a teller to complete the 2 hour process. Big thanks to Loretta and Corina!
-
June 2022 by John Cordes sr
I waited in line forever I had two checks to cash I am not account holder there so they wanted to charge me $7 for each check which is ridiculous no wonder I do not Bank at Wells Fargo
-
February 2022 by Alicia Davis
Came into the bank to get a new ATM card, had no appointment to see the banker but I asked to be a walk in. Let me tell you I had the most refreshing experience with this banker Marco Z. He was knowledgeable, patient, friendly, and VERY informative. His patience was remarkable. I left not only a new card but a way to save 2% on my existing card. Wells Fargo should be bless to have a young man like him. I will recommend this location anyone. They are very helpful, and friendly.
-
November 2021 by Meredith Meeks
The drive-thru has not been available for quite some time. There is a drive-thru ATM available, however you cannot make deposits in it. There is a walk-up ATM machine that also does not accept deposits. Walk inside and only 2 tellers are serving customers with a long line in the lobby. Please make the ATMs full service and get the drive-thru up and running again!
-
March 2021 by mehul Masani
One of the worst banking system and services in the nation...name of the covid all the banking systems harassing the customers.
