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April 2024 by Robert Raikowski
Forgot to put the signature zax sauce in my bag. They charged me for it though and gave me ranch and hot mustard instead. The sauce is what makes zaxbys great to me. Chick fil a would never.
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March 2024 by Misty Clark
I love the Zensation Asian salad with the Spring roll!
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March 2024 by Luis G
kind of expensive. my order was short 1 large fries, the girl at the counter didn't believe me, I had to go back to my table and " double check". of course I was right. like I'm going to steal fries after spending 66$ for 3 people. never back again. too
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January 2024 by Pierre Cardenas
Always
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January 2024 by Doris Faillace
Always a great experience when I come here.
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January 2024 by Shelli Harris
The food is absolutely great but tbh as a Google Reviewer, I have to always speak on Customer Service and Employee actions. The Employees at this site are absolutely great. I stopped going to Zaxbys a few years ago because of Employee actions at another location and how the food was being presented. But I stopped in this one on Cypress Gardens because not alot of restaurants carry the "Flavored" soda machines and I'm an avid Diet Coke w/Lime drinker. I ordered a large, got the cup and proceeded to make. I was having alot of difficulty with the machine as I am one hand disabled. "James" who like to be called "Tay" immediately assisted me, took my cup and asked my drink flavor, made it for me, smiled and asked if anything else was needed? Thats it for me!! I have returned almost DAILY since if for nothing else but my drink and he knows what I drink lol. Michelle was nice enough to give me his info so I could write this and also shares daily smiles and conversation with myself and other customers. Note to Zaxbys......(Please bring back the fried mushrooms) Continue to hire and keep wonderful employees as a few of your other locations should take example from this one because believe it or not, customers frequent food establishments for the service to be as wonderful as the food! Kudos to Zaxbys (Cypress Gardens), Michelle , all the employees and "Tay" continue to be YOU because you're a huge part of why I will always go there!
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December 2023 by Lori Morton
Dietary restrictions: Can't eat ff but they ordered them for me anyway. The person who took my order was abrupt and I thought she was rude
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December 2023 by Alyssa
I tried reaching them by phone to confirm an order that I had placed for delivery and I couldn't get through to anyone
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December 2023 by Alyssa Arroyo
I tried reaching them by phone to confirm an order that I had placed for delivery and I couldn't get through to anyone
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December 2023 by Miguel Soriano
Many quality,
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November 2023 by Sean Buckler
If I could give a zero I would this is a chicken restaurant I order a item that is supposed to have chicken and it doesn’t the managers are very rude and make you bring the food back up to them because they don’t believe their customers don’t eat here horrible location horrible
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November 2023 by Mrs. Lawson
Food was tasty ? service was decent, could have been a little more friendly.
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October 2023 by Andrew Beard (anoo)
Fast drive through, best fries in any fast food restaurant.
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October 2023 by Alissa Portillo
I order from this zaxbys all the time, the food is great and I usually never have issues here compared to other places but I went in recently to pick up a mobile order that included via the app one zax sauce so when I checked the bag and didn’t see any I went up to the counter to ask for one and a young girl with black hair (I didn’t get her name) immediately gave me attitude and said it was 25 cents which is fine but again the app said it was included when I tried to show the girl my app she rolled her eyes and said “25 cents for the sauce or I can help you with something else” so I thought whatever and I paid the 25 cents then as I was making a comment to another customer about how I thought it was kind of crazy to make people pay for sauce the girl said “it’s not included it’s always 25 cents!” When I wasn’t talking to her at all..she had so much attitude and hatefulness it was unreal and made me very uncomfortable then she never gave me the sauce and I had to go into the drive thru to have someone else give it to me because I was actually scared to face that girl again she was beyond mean so I just felt like letting people know but again didn’t get her name and I definitely won’t be going inside this location again drive thru only.
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October 2023 by Karma Soldier
Why is it that everytime I ask for no coleslaw specifically you guys choose to do it anyway this has happened 4 separate times and the last 2 y’all apparently stopped using the cups? So are now just slapping it into the box contaminating the rest of my
