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November 2023 by Michael A
You can't beat the convenience of Ace Hardware. The store is bright and clean and the associates are extremely helpful
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November 2023 by Kate K
The clerks are very helpful and pleasant. They have a great stock of items reasonably priced.
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October 2023 by Edwin Perez
everyone there is extremely helpful. I should know I go they're constantly with the big smile walking out ?
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September 2023 by Wes Alcorn
Ditch Home Depot and go to your local Ace. Lovely people and a great store all around.
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September 2023 by ramfis hernandez
Little pricey but worth it. You will find stuff that you don't find in Lowe or homedepot, this'll is definitely my hardware store... awesome staff.
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August 2023 by Deidre Lynn (IMN2TRAVEL, ECC)
Always a great place to get bbq/grill seasonings surprisingly. My favorite product is called “Wing Dust”. Let me just say this stuff has made me “Facebook Famous”! I have family and friends buying Wing Dust all over the east coast. My favorite flavors are the honey bbq & garlic Parmesan
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August 2023 by curenf1
Fantastic customer service from Amit and Mike in the Back Yard Experience department for their remarkable follow through on a warranty repair to my Big Green Egg (BGE)! Amit did all the back of house work with BGE corporate on the warranty; Mike brought the parts and re-assembled the entire BGE at my home. Mike is a very friendly, knowledgable and detailed BGE assembler and even noticed an item that was not installed properly in the original assembly. He made that correction on site as well, even though we hadn't anticipated that effort. These guys exemplify the motto, "Ace is the place for the helpful (Big Green Egg) folks!"
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June 2023 by celso mascarenhas
Great for buying everything for ? household maintenance and service
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June 2023 by Yolanda
We are loyal customers since this location is just five minutes from home. But last week I stopped to get batteries for my storm lantern and the staff couldn't figure out what kind I needed by me just telling them they were 1.5 volt. They told me to come back and bring the lantern. Today I get there when the store is basically empty but the only employee doing customer service is busy helping someone. I patiently and courteously stood for a while waiting for her to finish but the customer needed other things and she had to walk deeper into the aisles. The cashier who had noticed me standing there finally asked if help was needed then made an announcement for help. I continued to stand, pace and wait until I thought..this is enough. I walked out and told the cashier I didn't think I would be back a third time for what I needed. She did apologize. Drove to Harbor Tools on Howell Branch and an employee was available as soon as I walked through the door. She was so sharp and customer oriented she even opened the battery pack and placed the batteries in my lantern. What a pleasure it was. Moving forward I will only stop by Ace if I know what I need. If I need help or assistance I will take my business somewhere else even if it's a few miles away. Here is the lantern ready for use but not thanks to Ace Aloma.
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June 2023 by Anne Noe
Coral was SO helpful! She spent over a half hour with us trying to find the exact bolt we were looking for to fix a bike. She found it and it worked great! The type of customer service you rarely see anymore!
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June 2023 by Deanna Foust
If you need a new key fob ace hardware can do it for a great price! The assistant manager Kelly will also give you a hard time and talk smack about you "not making an appointment, how difficult it is" even if you make an appointment & the store is basically empty. (I wonder why) I called the day before to make sure they had my fob, were able to program it and so forth; the woman who answered the phone Saturday was very nice and wrote notes and told me to come in around noon on Sunday and she will have the fob out and ready. Kelly the assistant manager was so rude to me I was shocked. I offered over 6 times while he complained about me Infront of my face to his coworker that I will go to a different ace or come back when is more convenient. After the key was finally made, he would not check me out he made me go to one of the girls as he said, did not give me any receipt or number to check out the new car key he begrudgingly made. I should've stolen it, but I didn't because I am a nicer person than Kelly.
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June 2023 by Connie Curran
Very friendly and helpful staff. Much more convenient than the big box stores and staff are readily available to help you and answer your questions. Great for a quick trip especially when you want to find your item fast. However, one advantage the big stores have is stock on hand. At this store, I found the items I needed but not in the quantity I needed. They offered to have more in a day or two but that didn't work for me. They also have great curbside pick up.
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June 2023 by Elizabeth Albery Pullin
They almost always have what we need. If you need keys made to here. Never had a problem with any of them.
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April 2023 by Laura Pedroza
This ace hardware never disappoints I came in the other day for a simple problem and Jesse came to my house personally and cleaned my pipes out for me kudos to whoever hired this man his customer service is exceptional
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April 2023 by Leo Herb
I was able to find what I needed easily and was asked if I needed help. Cashier was very friendly
