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December 2024 by Leonardo Occello
Thank you Yulli, Janet, Antonio, and the BOFA Goldenroad #7605 team for advising me every step of the way. They are super professional. Hug.
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October 2024 by Denis Carcamo
My wife and I were visiting Orlando, our lovely previous hometown, from Houston Texas after 5 years from Wed Oct 2 to Tuesday Oct 8 and needed to take care of some financial matters in this location.
I am giving 5 stars to Janice Ramirez the Financial Center Manager of this Goldenrod location for going always the extra mile to give us VIP assistance the three days we had to go to this location to resolve these matters as it required somebody to come last Tuesday to open a safety box we had there .
Janice was very professional, friendly, efficient, effective, receptive always to our needs, and muti-task at the same time taking care of the front desk with 7 -8 people waiting in line.
Thank you so much Janice for always finding a solution for us with the best professional attitude every time we were there and you deserve to be promoted to Branch Manager with Bank of America in the near future.
I am also giving a 5 stars to Connie Lee the Relationship Banker of this location for giving us the best professional assistance all the time with our safety box situation with a nice smile always on her face and willing to give us VIP assistance at the same time.
Finally, I will also give 5 stars to Alex Caceres the Branch Manager of this location for giving us VIP assistance at the end in his office.
Alex was always very respectful, patient, professional, efficient, and willing to find a solution for our financial matters all the time.
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September 2024 by Analia Veronica Gonzalez
I'm stopping by to thank you once again, this great Bank Of America team at the 7605 Aloma Ave branch. They accompany me every step of my personal account and my business. They take care of every detail, they advise me to always take safe steps. I approach them with any questions, and they quickly help me. Thank you for your warmth and your ability to always advise me. Happy Labor Day!!!!
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August 2024 by Lismervis Bermudez
Greatly grateful for the EXCELLENT PROFESSIONAL AND CLOSE attention of the executive YULLY SIERRA! She assisted me with my account blocking case and very kindly managed the necessary steps so that my account did not have problems! Thank you Yuli!!! I hope all executives are like you! And like the guy at the entrance who welcomed me and assigned me to you (I don't remember his name)
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August 2024 by Jesus Solias
This is the best bank branch that I have visited in Orlando, the staff is very helpful, attentive, they help you solve problems with great professionalism, with great respect, I recommend them to everyone.
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August 2024 by eduardo plaza
Excellent service from all the agents who operate in the bank, a thousand blessings and successes for all, excellent work.
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August 2024 by krisnel lanz
The agents of this agency (Goldenrod), my respects and congratulations, because they are always with excellent aptitude and super willing to help.
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August 2024 by The Only Biggseralli
I have been depositing money at this location since last year June when I was given the opportunity to be a manager. Every visit has always been helpful and I have connected with if not all, most of the employees. Everyone is awesome and we have genuine conversations and I always leave with a smile and/or laughing. Janice, Yully, Conney, Antonio and Javier have exceptional customer service and you can tell they love what they do. I don't even bank with Bank of America, I have a Chase account. They treat me so well I would definitely open up an account here for sure. Keep up the great chemistry working together and customer service because you guys are great 😉
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August 2024 by Ashley Sinanis
Barely enough staff. And they did not want to help!
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July 2024 by Francis Walo
Great treatment and excellent attention. Wonderful person jully sierra. 😊
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July 2024 by paola gonzalez
Excellent customer service from Ms. Julia Sierra 👍
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June 2024 by Jen Archer
Tried to get me to pay atm fees and then refused to give my # because they cant read my ID. Woman had giant glasses maybe your eyesight is the problem not my ID.
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June 2024 by JANE LEI
Thanks for Connie and Janice, they happy to help you get the problem solved I different way instead of just tell you “no”
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April 2024 by Paula Pirela
Excellent service ! Javier is súper profesional, offers a great service. I am very pleased , he answered me all the questions.
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April 2024 by Vinh Chau Nguyen
Miscounted my deposit. Acted annoyed that I wanted to recount myself. I was correct. They recounted. Act annoyed that they made a mistake. No apologies, move on out.. I wonder how many times they have miscounted and acted annoyed to pressure people out
